Beauty Advisor

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

•Sales - Responsible for:

• Meeting or exceeding personal sales per hour goals
• Being a role model and demonstrating excellent selling skills and customer service
• Executing successful promotions and special events/pre-sells/GWP’s
• Driving sales through customer clienteling
• Work with store management to optimize business to business
• Achieving assigned $ line goal
• Identifying and reducing shrinkage in area

  •Customer Service - Responsible for:

  • Meeting or exceeding SPH goal
  • Meeting or exceeding credit application goals
  • Thanking each customer by name following a purchase
  • Handling each transaction efficiently and accurately
  • Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
  • Building customer clientele base
  • Recording and protecting personal identifying customer information

    •General Responsibilities:

    • Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
    • Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
    • Ensuring timely set-up including signage for promotional events
    • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
    • Maintaining Belk and vendor professional dress standards (uniforms) and appearance
    • Cooperating with fellow associates and management
    • Complying with store policies concerning attendance, tardiness, and associate handbook
    • Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
    • Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate