Intake Specialist

1 month ago

Hoffman Estates, United States KPH Healthcare Services Full time
  • Job Summary: The Intake Coordinator is able to multitask utilizing excellent communication skills to ensurethat the patient has adequate insurance or payor coverage for the infusion services that are being requested for AristaCare Health to provide.
  • Then communicates the information obtained effectively to all members of the AristaCare Health team.
  • Communicates in a timely manner the referral source (clinical liaison, discharge planner, medical social worker, clinic nurse) the patients insurance benefits and coverage or non- coverage for services that have been requested for AristaCare Health to provide.
  • Obtains ALL the appropriate authorizations necessary from the patients insurance provider, then effectively documents ALL the information into the AristaCare Health system.
  • Once authorization has been obtained then the Intake coordinator notifies the AristaCare Health team that the referral is ready to be serviced.
  • Participates in the Patient Referral Huddle Process, collects the AristaCare Health team and reviews each pending referral and the status of the referral and what still needs to be obtained to ensure a viable and safe referral.
  • Maintains all levels of confidentiality and follows HIPPA Guidelines regarding patient information and all proprietary AristaCare Health information.
  • Obtains and maintains positive relationships with internal AristaCare Health staff and external AristaCare Health staff.

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