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As an IT Specialist, you will be responsible for designing, developing, testing, and deploying automated workflows using low code or no code platforms. You will also be responsible for researching and integrating artificial intelligence (AI) capabilities into software applications, platforms, or systems to deliver impactful solutions across the organization. This role involves collaborating with stakeholders to understand business processes, identifying automation opportunities, and implementing solutions to streamline business processes and improving efficiency.
Specific duties of this position include but are not limited to the following:
Analysis and DesignCollaborate with business stakeholders and process owners to understand, analyze, and document requirements/processes.Analyze processes to identify opportunities for automation and optimization using robotics process automation (RPA) and AI.Design automation solutions based on business requirements.Development and ConfigurationUtilize low code and no code development platforms to build automation solutions, leveraging pre-built components and templates.Configure and customize automation workflows/robots, data integrations, and business rules.Develop custom scripts to enhance automation capabilities as needed.Testing and DebuggingConduct thorough testing of automation solutions to ensure functionality, accuracy, and reliability.Debug and troubleshoot issues, identifying root causes and implementing necessary fixes.Deployment and MaintenanceCoordinate deployment of automation solutions into production environments.Perform routine maintenance tasks, updates, and optimizations to enhance automation effectiveness.Documentation and ReportingCreate comprehensive documentation for automation solutions, including process diagrams, user guides, and technical specifications.Maintain accurate and up-to-date documentation of processes, configurations, and changes.Provide regular progress reports and status updates to Manager, team members, and stakeholders.Continuous ImprovementIdentify opportunities for process improvement and automation within the organization.Collaborate with cross-functional teams to enhance existing automation solutions and drive innovation with RPA and AI.Collaboration and CommunicationCollaborate with stakeholders and other team members to ensure successful project delivery.Communicate effectively, both verbally and in writing, to convey technical concepts to non-technical stakeholders.Participate in meetings and discussions to gather requirements and provide technical expertise.
