Dental Receptionist

Eastern Dental Management is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 40 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.

Dental Receptionist:

Responsibilities:

Acknowledge and greet patients upon arriving and leaving
Respond to patient questions and/or concerns and escalate if needed
Answering telephones, schedule and confirm appointments and manage front desk voicemail
Follow up on no shows and cancellation of appointments
Register patients from sign in sheet
Post charges and payments to patient accounts
Maintain the waiting area for patients
Perform other tasks as necessary

Qualifications:

Experience answering the telephone in a professional environment
Experience in the Dental or Healthcare Industry is required
Proven customer service skills
Strong communication and multi-tasking skills
Knowledge of insurance plans preferred
Experience with Dentrix is preferred

Eastern Dental is an Equal Opportunity Employer

COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.

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