Software Engineering Principal Architect, Field Service

Found in: Jooble US O C2 - 2 weeks ago

Seattle WA, United States Salesforce Full time

Salesforce Field Service Engineering organization designs, develops and supports the Field Service Management platform and applications that helps technicians, appointment bookers, dispatchers and other back-office personnel to support installing, maintaining and fixing assets at homes and business locations. We are world leader in Field Service Management software market and have consistently been the Gartner magic quadrant leader for the same. We are a team of passionate engineers who are eager to innovate and solve customer needs with care and user delight. We are looking for a seasoned engineering architect to lead our architecture efforts on our platform.

Your Role, Your impact:

  • Hands-on principal architect who will lead by example.

  • Work with other architects, principal architects, principal engineers, and the leadership team to craft the architectural vision and roadmap for the organization.

  • Drive strategic technology initiatives, working with and influencing Product Managers, other Architects, Engineers, SME's, and the broader Salesforce organization.

  • Serve as the architecture strategy's primary steward and key voice, communicating decisions and tradeoffs to internal and external teams. Coordinate architecture decisions across teams.

  • Work with external teams in resolving dependencies.

  • Define, design, and review the data models within the team and participate in the Data review board.

  • Ability to deliver in ambiguity and clarify product requirements and roadmap.

  • Articulate and vet the technical scope, size, impact, risks, and feasibility of the features. Ensure that the architecture and design are cohesive with well-founded, long-term visions.

  • Analyze and provide input into product strategies, requirements, standard methodologies, and operational guidelines, with a focus on continuous improvement of the product.

  • Engage and work towards innovations with your peers and broader team.

  • Ability to mentor team members to support their understanding of the architecture and aid in their technical development.

  • Coach and mentor the Lead and principal engineers you work with, emphasizing defining and solving non-functional requirements.

  • Build an environment for clear and open discussion. You involve the right people, from your team and others, to resolve critical issues.

Required Skills:

  • 10+ years experience architecting and building applications with complex service/microservice architectures and a mix of client-side and back-end technologies.

  • Mastery of multiple programming languages and platforms such as Java, JavaScript etc.

  • Experience in coordinating and driving the end-to-end architecture of the product.

  • Proven experience in driving long-term technical strategy and architecture vision.

  • Tried experience influencing and driving consensus across organizational boundaries.

  • Experience working in large enterprises with globally distributed engineering teams.

  • Experience in Data Modeling, Database Fundamentals, SQL and Schema.

  • Experience with observability and monitoring solutions.

  • Experience in the full software lifecycle.

  • Experience with Agile development methodology.

Preferred Skills:

  • Experience in architecting, designing, and implementing on the Salesforce Platform and as a Package.

  • Experience in working with customers in resolving issues and analyzing root causes.

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