Night Auditor

Night Auditor

The ideal candidate for a Night Auditor would be people-orientated professional who is always willing to help guests. A Night Auditor will ensure guests are greeted, checked in/out of the hotel in an efficient and friendly manner, and answer any questions the guest might have. We ask our Night Auditor to resolve all guest complaints and issues in a professional and timely manner. We are here to help develop an ALLSTAR team. To be successful in this position you must be honest, pleasant, and have detailed knowledge of, and comply with, all policies, procedures, and standards .
Obtain guest identification and credit approval as directed by hotel policy.
• Answer telephones promptly and courteously. Answers inquiries pertaining to hotel services, local information, and travel information.
• Manage and resolve all guest complaints and problems in a professional, courteous and timely manner.
• Post charges to individual room or master accounts.
• Adhere to policies regarding handling of employee’s cash bank.
• Ensure the current day’s revenue balances are reconciled, the payments to the guest ledger are processed, and the accounts receivables are balanced.
• Balance and verify the summary of daily transactions in the hotel and ensure that the hotel’s computer system is ready for the next day’s business.
• Communicate with the next shift to pass on necessary information.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• or one to three months related experience and/or training; Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Computer Skills – To perform this job successfully, an individual should have knowledge of reservation systems; spreadsheet software and word processing software.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**We are an equal opportunity employer and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.


18-19 Hourly Wage