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Retail Store Lead

2 months ago

Kailua Kona HI, United States Macy’s Full time

If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. You will also partner with the Sales and Customer Experience Manager and beauty vendors to execute company and store-based events to achieve sales goals.
 
Coverage across medical, dental, vision, and retirement 
Employee Assistance Program (mental health and financial literacy resources) 
Merchandise discounts
Connect the business priorities to the daily activities of all colleagues by understanding and providing direction on how brand training, events, and product strategies drive sales. 
Communicate with vendors and store leadership to execute events based on the marketing calendar to achieve sales plan 
Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals
Onboard new hires, review colleague productivity levels, provide coaching/feedback, and partner store leadership on team performance
Support cross-brand selling environment and train Fragrance team on all unassisted brands and department key items
Build brand loyalty through engaging customers in our rewards program
Remain up to date on product knowledge by attending virtual and in-person training from designated brands
Merchandise new receipts, process damages, testers and select merchandise to return to vendors 
comply with asset protection control procedures
 
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
High school graduate or equivalent (general education degree or GED)
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
# Frequent use of computers and handheld electronic equipment
# Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
 
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

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