Night Master Maintenance Technician

3 weeks ago

Santa Rosa CA, United States AAA Northern California, Nevada & Utah Full time

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. Benefits Medical, Dental, Vision, wellness program and more
* Paid Holidays
* Collaborative Environment AAA will value your contribution to providing exceptional service to our members
* Tuition Reimbursement Program
Sign On Bonus $1,500 - $5,000 DOE.
*Performs only needed and or customer requested services on vehicles.
* Performs all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers) or accepted industry standard procedures
* Test drives all vehicles when practical for any/all performance or drivability concerns before performing work Exception: when unsafe or vehicle not drivable
* cleans spills and debris immediately to reduce hazards
* Maintain company provided equipment and machinery
* Reports all unsafe conditions to supervisor including but not limited to lifts, overhead doors, and equipment
* Attends all required training, seeks additional training to maintain and increase effectiveness
* Attends and successfully completes at least 24 hours of continuing auto repair training per year sponsored and/or provided by the club.
* Verifies as soon as practicable that parts ordered for the vehicle assigned to them are correct.
* Performs digital inspection and documents to their full potential. Notates all pertinent information into the shop inspection or management system, attaches all photos or videos to illustrate repairs or needs to the inspection.
* Communicates effectively as necessary with manager, service advisors and other technicians to contribute to the overall performance of the location
* May require travel to different locations on an as needed basis
*Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity
* Math and computer skills with experience using software applications including word processing, browsers, and email
* Member service focus
* Knowledge of equipment/tool operation and diagnostic/repair procedures
* Smog Repair and Testing Certification preferred (CA only)
*

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