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Medical Record Staff Member
3 months ago
Under the supervision of the Clinic RN Supervisor, the Medical Clerk provides routine support to the clinic staff and participants in the clinic. This individual provides clerical support to the clinic to ensure that the clinic phones are answered and data is entered into the computer accurately. The Medical Clerk provides excellent customer service to all people at the clinic.
The hourly rate for the Clinic Medical Clerk role at Center For Elders Independence is $ 21.Hourly rate based on the market for the Clinic Medical Clerk position, as well as experience, skill, ability and work history.
Follows up on medical orders including appointment follow-up, transferring all medical orders to appropriate staff, completing lab requisitions and faxing medication orders to the pharmacy in timely manner.
Informs appropriate disciplines regarding medical order changes.
Schedules internal appointments occurring at CEI sites (includes podiatry, dental and psychiatry) and recurring outside treatments (such as dialysis, IOP etc.) Enters and maintains appointments in the computer database.
Arranges for equipment as well as escorts, interpreters and transportation for internal and external appointments.
Prepares and sends appropriate paperwork to skilled nursing homes (SNF) as directed and responds to questions from skilled nursing facilities (SNF) - researching as required with MD/RN.
May assist in monitoring clinic fax inbox
Maintains clinic file drawers and binders, updated and copies all forms needed by clinic staff.
Answers clinic telephones following phone etiquette guidelines (at all times except breaks); Responsible for data entry of all outpatient procedures for referral and billing purposes.
May assist to maintain data on clinic appointments, assist nurses with keeping clinic stocked, inventory in adequate supply, and placing orders for supplies if required, maintain logs of clinic equipment, assist to keep clinic clean
Maintains a safe working environment by following agency safety policies and procedures and OSHA safety guidelines.
Complies with all CEI and agency training requirements.
Follows all CEI Policies and Procedures.
QUALIFICATIONS: Medical Assistant certification preferred
Two years experience in a clerical role, clinical setting preferred.
Knowledge of medical terminology including the ability to use correctly and spell a wide variety of medical terms. Completion of medical terminology course preferred.
This includes a willingness to accept and/or give directions working cooperatively with other members of the clinic.
Ability to work in a stressful situation as in emergencies and handle requests for assistance from providers in an appropriate manner.
Current CPR + First Aid Certification.
Good computer data entry skills.
Customer service oriented with friendly, courteous communication style in person and on the phone.
Experience with electronic health records, data entry and MS Office systems preferred.
Bi-lingual English-Spanish, English-Cantonese, English-Korean preferred.
Center for Elders’ Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan.
