Director, Faculty Affairs

GENERAL SUMMARY/ OVERVIEW STATEMENT:

The Brigham and Women’s Hospital Department of Medicine (DOM) is a Harvard Medical School (HMS)-affiliated academic department comprised of >1,400 faculty, 22 divisions, ~$360 million in annual professional clinical revenue, >500 residents and fellows, and ~$475 million in annual research expenditures. The DOM is the largest academic department at BWH and among the largest in the country.

The Director, Faculty Affairs (Director) functions as a senior administrative leadership resource for all faculty affairs related matters within the DOM.

The Director supervises and evaluates the Faculty Services Office (FSO) promotions/appointments administrators, writer/editors, and a project analyst and serves as the department’s primary administrative partner to the Harvard Medical School (HMS) Office of Faculty Affairs, Mass General Brigham Central Credentialing Office (including Enrollment), and the Mass General Brigham Office for Global Professionals and Scholars (PIPS). The Director works with the DOM’s Vice Chair for Faculty Development and Vice Chair for Diversity, Equity, and Inclusion and the supporting faculty Directors. The Director oversees the overall management of the FSO, including internal and process flow and improvement initiatives, which requires the ability to quickly develop a broad and thorough understanding of academic and hospital appointment processing and its multiple nuances, as well as a commitment to maintaining the integrity of the appointment process.

The Director acts as an advisor to the Chair of the DOM, the Vice Chairs of the DOM, Vice President, Senior Director of Academic Affairs (Senior Director), Executive Director of Business Operations, and other senior leaders of other departments and the hospital personnel to ensure that standards for credentialing, appointments, and faculty affairs related items are met. The Director is also responsible for the production and analysis of operational, managerial, and executive level reports, as well as evaluating the efficacy and integrity of the various faculty services databases.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Leadership Responsibilities

· In collaboration with the Senior Director, determines the overall vision, mission, direction, goals, and objectives of the FSO and manages the performance and development of the faculty affairs team.

· Serves as an administrative partner with the Vice Chairs for Faculty Development and Diversity, Equity, and Inclusion and the Faculty Directors of Promotions, Programs, and Wellbeing.

· Responsible for data analytics, program development, and thought partnership in the diversity, equity, inclusion, and health equity efforts across the DOM.

• Serves as administrative lead for the DOM’s faculty wellness efforts, in collaboration with the Faculty Development Director of Wellness, and with oversight of the project manager in this area.

· Administers Brigham-supported programs, focused on wellbeing.

· Serves as administrative lead for division-based wellbeing programs.

· Coordinates with Faculty Development leadership to support DOM-based faculty awards and assess equity and efficacy of review processes.

· Oversees analysis and reporting of faculty statistics from various platforms across HMS and BWH.

· Partners with internal and external resources to administer and drive improvements on the BWH Faculty Annual Career Review (FACR) platform , in collaboration with the Vice Chair for Faculty Development and the Senior Director .

· Develops and implements projects that encompass all activities of Faculty Services, including searches, on-boarding (including credentialing and academic appointments), faculty appointments (including CV development and promotion dossier review), academic reappointments, and departures.

· Assists in the development of innovative faculty development initiatives.

· Provides leadership and internal consulting services to divisions and central departmental administration regarding faculty matters.

· Assesses the scope of work, sequence of actions required, and deliverables when establishing expectations on individual credentialing timelines.

· Develops, manages, and tracks the progress of the group on a micro and macro level for individual stakeholders through the creation of a finite set of dashboards/metrics for real time reporting of progress and areas of improvement. This will include leveraging the existing FSO database to identify areas of improvement.

· Evaluates process for completed projects and uses lessons learned to improve process on future assignments. Provides recommended guidance and leads administrative support on academic human resources for faculty, including appointments, promotions, terminations, offer letters, compensation, and conflict of interest reporting.

· Identifies and schedules project deliverables, milestones, and required tasks. Communicates these with the administrative team, as needed.

· Acts within the capacity of DOM administration on internal and external committees or task forces.

· Ensures program goals are achieved in a timely fashion and within guidelines.

· Collects, organizes, and summarizes materials for presentations to internal and external stakeholders.

· Works in cooperation with the Senior Director on annual Departmental and personal goals.

· Researches, collects, and presents information on industry standards and benchmarks that are relevant to faculty services. Provides documentation to support relevance of the recommended measures and benchmarks.

• Spearheads the DOM’s participation in the Harvard Medical School Clinical Department Review Program, which occurs every five to seven years.

• Provides administrative leadership for DOM division chief or other senior leader HMS faculty searches.

• Ensures compliance with HMS and BWH policies around new faculty searches.

· Provides administrative leadership and support for the DOM Diversity Council and DOM Health Equity Advisory Council.

· Leads special projects in the domains of faculty affairs and diversity, equity, and inclusion, as requested by the Senior Director or the Vice President.

· Other duties as assigned.

Administrative Responsibilities

· Key point of contact for administrative issues pertaining to DOM Faculty Services. Includes general administrative oversight, operating budget development and management, monitoring of capacity and resource utilization, development of new and existing programs, and implementation of quality and process improvement initiatives.

· Responsible for updating DOM on changes from HMS with respect to faculty affairs processes and guidelines.

Strategy, Finance, and Analysis Responsibilities

· Develop and implement policies and procedures that foster efficient and responsible introduction of new faculty development programs and monitoring and support of existing programs. Includes new program request processes, financial evaluation, oversight of appropriate credentialing, measurement of operational results, work plan development, etc.

· Responsible for the fiscal management of faculty services, including the planning, development, implementation, and ongoing evaluation of an annual combined expense budget.

· Responsible for monthly financial reconciliation and tracking of Harvard Medical School and Brigham-endowed chairs. This work includes partnering with divisions on resolving salary variances and identifying appropriate new chairs when vacancies occur.

· Facilitate effective cost containment practices through monitoring of volume trends, proactive management of capacity (physical and human resource), supplies, service contracts, and professional services agreements.

QUALIFICATIONS:

• Bachelor’s degree is required; graduate degree preferred.

· Minimum of seven years administrative and supervisory experience in an academic setting.

• Broad and thorough knowledge of organizational management and the inter-relationships of clinical, teaching, research activities, and appointments and credentialing.

· Ability to handle the overall management of a complex operation.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

· Analytical Skills

• To create business trends and process analyses, profit and loss statements, operational reviews, and identification of system weaknesses. Demonstrated experience in operations, project management, strategy development, business and financial planning, budgeting, and financial reporting.

· Organizational Skills

• To manage many competing timetables and responsibilities. The ability to delegate, effectively supervise, and plan for the timely and successful completion of short- and long-term objectives is essential. The responsibilities of this position require detailed, concentrated effort and constant re-establishment of priorities as well as complex and sensitive decision-making.

· Project Management Skills

• To manage on-time administration of multiple, competing priorities, in a matrixed environment. Includes strategy development, action planning, and execution and development of monitoring tools.

· Theoretical Skills

• To conceptualize systems approaches to problem solving and interrelationships of clinical, teaching, and research activities.

· Communication Skills

• To effectively relate to a large and diverse constituency of individuals - including senior DOM leaders, hospital administrative staff, faculty at all levels, trainees and staff, representatives of other BWH offices, potential donors, representatives, and vendors. Must include superior skills in financial, written, and oral formats.

· Interpersonal Skills

• To facilitate obtainment of cooperation and support from a broad range of people. Demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving.

· Negotiation and Contracting Skills

• To come to settlement in situations that are complex, sensitive, and often multi-institutional.

• To ensure the rights and responsibilities of the DOM, the BWPO, BWH, and the DOM divisions are fairly and accurately represented.

· Other Abilities

• Ability to work independently as well as collaboratively at all levels of a complex organization.

• Ability to generate and encourage creative ideas, innovative thinking, and imaginative solutions to issues or problems.

• Ability to maintain the highest standards of performance, quality, credibility, and integrity.

• Ability to maintain extraordinarily professional discretion in the handling of highly confidential and/or political information and data.