Homeless Services Operations Manager
3 weeks ago
Description
Welcome to Pathways of Californias career website If you are passionate about helping others and enthusiastic about your future, we want you to join our team
Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more We are well-known in the field and have been a preferred provider in the Southern California region for over 20 years partnering with local government agencies and managed care companies to offer personalized, integrated care to community members of all ages, ethnicities, and cultural backgrounds. You will find that we have several openings ranging from administrative to clinical positions in a variety of service areas and settings in Southern California. Join one of our Pathways companies, Pathways Community Services (PCS) and/or College Community Services (CCS) and experience it for yourself We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.
STAY Process
STAY Process provides personalized and recovery-oriented mental health services to Transitional Aged Youth (16-25 years old) with severe and persistent mental illness, who are homeless or at risk of homelessness. Working with a multidisciplinary team, transitional aged youth receive individualized goal setting, intensive case management, medication management, temporary assistance with housing, educational services, employment services, substance abuse services, skill-development groups and community based activities.
Pathways is looking for a full-time Personal Service Coordinator with at least 2 yrs. of experience working with Individuals with Mental Illness. This person will be responsible for coordinating the needs of each client and family in their caseload.
ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS
Conducts intake, completes comprehensive evaluation of each client's life situation, problems and needs, and with client's participation and consent, prepares a detailed plan of care
Responsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation
Provides professional support to clients by maintaining regular contact (i.e. client home visits) to provide personal support, consultation, confrontation and intervention, as necessary, including guidance and instruction
Maintains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements related to case management
Develop and maintain professional working relationships with agencies and service providers
Met monthly Productivity goal requirement
Provide the best customer care possible; including reliability in working a flexible working schedule
Identify and build upon the strengths of consumers, coworkers, and the communities we serve
Support consumers steps towards Recovery and Wellness
Create an organizational culture that respects and celebrates the diversity of our consumers
Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry
Research and utilize our industrys best practices and analyze our own services to ensure the best possible outcomes
QUALIFICATIONS
Bachelor's degree from an accredited university in human services
Or related field and two years related experience
Or three to four years experience as a transitional age youth client of a similar program who has graduated to self-sufficiency
Valid driver's license and proof of automobile insurance
May be required to have knowledge of rehabilitation model
Excellent documentation and organization skills, interpersonal skills and good written and verbal communication skills; Intermediate level PC skills required
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
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