Clinical Patient Care Manager

5 days ago

Fairfax VA, United States Vitas Healthcare Full time
Clinical Patient Care Manager (RN)

The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement. Patient Care Services * Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care. * Reviews information on all pending patient admissions, all new admissions (assessments and history) and "alive" discharges to assure that eligibility and appropriateness criteria are met. * Collaborates with both the team physician and the attending physician regarding palliative care measures for pain and symptom management. * Assures complete and accurate data and documentation are available to make recertification decisions and further assures that those decisions are made on a timely basis. * Reviews all imminent "alive" discharges to assure effective discharge planning. * Monitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations. * Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all patients on the team. * Facilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and family. * Participates in on-call rotation. Staff Supervision and Management * Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator * Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs. * Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior * Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations. * Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses. Quality Improvement/Regulatory Compliance * Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies. * Develops and implements performance improvement activities to respond to service issues and challenges and participates from time to time in program relating to quality and service improvement. * Ensures that team completes proactive and other patient/family satisfaction surveys, and implements Quality Improvement measures and standards. * Assists with surveys and requests from regulatory bodies and intermediaries as directed by local program. * Performs substantive chart reviews to assure there is evidence that quality care is being delivered. * Participates in the Outcomes Management and annual program review. * Performs utilization review of continuous care and inpatient levels of care for all patients on team. Customer Service/Sales/Marketing * Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily. * Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance. * Personally speaks with patients/families and their attending physicians when patient is considering revocation to seek satisfactory solutions to avoid unnecessary revocation. * Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness. * Participates in providing inservices to customers along with other team members, Patient Care Administrators and other program staff. * Participates in professional, voluntary or community service organizations Cost Containment * Verifies/approves admitting IPOC diagnosis, treatments, staffing and supplies. * Monitors utilization of resources by every patient to assure cost effective delivery of services. * Controls and is accountable for productivity, labor and all related patient care costs with respect to budget. * Approves all bills/invoices related to patient care services Professional Development * Attends inservices, educational seminars and workshops. * Develops and achieves professional growth goals and objectives. * Participates as a mentor of newly hired Team Managers. QUALIFICATIONS * Reliable transportation with appropriate license and insurance coverage for driver and passengers. * Private telephone in home. * Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care. * Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement. * Working knowledge of VITAS information system (Vx) and the ability to utilize management reports. * Two years successful supervisory experience or equivalent in a health care organization. EDUCATION * Bachelor's degree preferred. * Current and valid R.N. License to practice in the state where the VITAS program is located. SPECIAL INSTRUCTIONS TO CANDIDATE * EOE/AA M/F/D/V

  • Clinical Patient Care Manager

    2 weeks ago

    Fairfax, United States VITAS Healthcare Full time

    Clinical Patient Care Manager (RN) The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator...

  • Patient Service Representative

    1 week ago

    Fairfax, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about...

  • Patient Care Manager/Clinical Supervisor

    8 hours ago

    US-VA-Charlottesville Gentiva Hospice Full time

    Our Company:  Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Dialysis Clinical Manager Registered Nurse

    2 months ago

    Fairfax, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE:Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory...

  • Patient Care Manager/Clinical Supervisor

    3 weeks ago

    Charlottesville, VA, United States Gentiva Hospice Full time

    Our Company: Gentiva Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Patient Care Manager

    1 month ago

    Fairfax, United States Heartland of Perrysburg Full time

    Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Medical Care Manager RN

    5 days ago

    Fairfax, VA, United States Vitas Healthcare Full time

    Clinical Patient Care Manager (RN) The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and...

  • Nurse Trainer

    2 weeks ago

    Fairfax, United States Patient First Full time

    Patient First is accepting applications for Nurse Trainer (AHA Education and Certification Trainer). Patient First provides a friendly work environment that promotes a team-oriented philosophy.*The responsibilities of this job include, but are not limited to, the following:** Implementing Patient First's policies and procedures;* Offering quality nursing...

  • Nurse Trainer

    2 weeks ago

    Fairfax, United States Patient First Full time

    Patient First is accepting applications for Nurse Trainer (AHA Education and Certification Trainer). Patient First provides a friendly work environment that promotes a team-oriented philosophy.*The responsibilities of this job include, but are not limited to, the following:** Implementing Patient First's policies and procedures;* Offering quality nursing...

  • Patient Care Manager

    3 weeks ago

    Fairfax, VA, United States Heartland Hospice Full time

    Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • RN Clinical Manager

    4 days ago

    Chesapeake, VA, United States Personal Touch Home Care of Virginia Inc Full time

    2 years of home health care experience as a RN At least 1 year of management/supervisory (not as a Case Manager) experience, preferably in home health With over 45 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and...

  • Medical Technologist

    3 months ago

    Fairfax, United States Patient First Full time

    Sign-on Bonus! The responsibilities of this job include, but are not limited to the following: Following the laboratory’s procedure for specimen collection, handling, and processing, as well as test analyses, reporting, and maintaining records of test results; Following the laboratory’s quality control policies; Documenting all quality controls...

  • Clinical Manager RN

    4 days ago

    Chesapeake, VA, United States Personal Touch Home Care of Virginia Inc Full time

    Job description To be considered for the Clinical Manager position you must have: 2 years of home health care experience as a RN At least 1 year of management/supervisory (not as a Case Manager) experience, preferably in home health About Us: With over 45 years of dedicated service to our communities, Personal Touch has been a trusted provider of home...

  • RN Clinical Manager

    2 weeks ago

    Richmond, VA, United States AT Home Care & Hospice Full time

    Our Company:AT Home Care & HospiceOverview:The Clinical Manager is responsible for the quality of care provided for patients in their area of responsibility. Collaborates with other disciplines, departments, and support services to assure and improve patient outcomes. Demonstrates professional management and leadership in clinical practice. Works...

  • Clinical Cytotechnologist

    1 week ago

    Lynchburg, VA, United States Clinical Management Consultants Full time

    An award-winning health system is looking for a Clinical Cytotechnologist in the beautiful state of Virginia! This 200-bed community-based hospital is seeking an experienced and dedicated individual for their Cytotechnologist position. As a part of a highly ranked medical healthcare system, this hospital is well known for several major services that it...

  • Clinical Cytotechnologist

    2 weeks ago

    Lynchburg, VA, United States Clinical Management Consultants Full time

    An award-winning health system is looking for a Clinical Cytotechnologist in the beautiful state of Virginia! This 200-bed community-based hospital is seeking an experienced and dedicated individual for their Cytotechnologist position. As a part of a highly ranked medical healthcare system, this hospital is well known for several major services that it...

  • RN Care Management

    2 weeks ago

    Fairfax, VA, United States StoneSprings Hospital Center Full time

    Do you have the PRN career opportunities as a RN Case Management PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. StoneSprings Hospital Center, offers a total rewards package that supports the health,...

  • Clinical Manager RN

    1 week ago

    Newport News, VA, United States Personal Touch Home Care of Virginia Inc Full time

    Clinical Manager Position Clinical Manager Position We are seeking a qualified Full-Time Office Clinical Manager for our Newport News office location. About the Job As a RN Clinical Manager, you will play a pivotal role in coordinating and managing patient care to ensure the highest standards are met. This position involves supervising clinical...

  • Patient Care Manager RN

    1 month ago

    Galax, VA, United States Twin County Regional Home Health Full time

    We are hiring for a Patient Care Manager (RN) with Home Health experience to join our team in Galax, VA!  At Twin County Regional Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we...

  • Patient Service Representative

    3 weeks ago

    Fairfax, United States Dental Care Alliance Full time

    Overview: We are looking for a Dental Receptionist in Fairfax, Virginia to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make...