Account Representative- Inside Sales

3 weeks ago

Romeoville IL, United States Chicago Tube And Iron Company Full time
Chicago Tube and Iron Company is a leader in the metals distribution and fabrication industry. We are an established company with an impressive record of profitability and growth. At Chicago Tube and Iron, we like to think of ourselves as a company that is big enough to offer financial strength and stability, but yet small enough to quickly change direction when our customers’ needs require it. Our sales force and operations personnel share their expertise to come up with the best possible solutions for our customers. Want to know more? Visit us at

We are looking for an experienced Inside Sales / Account Rep for our Romeoville location.

JOB DUTIES:
This individual will be responsible for handling customer accounts in various territories.
Handle customer calls and place orders for the company’s entire line of products.
Utilize the mainframe computer system to access information and input data.
Manage the pricing and expediting of orders; effectively schedule customer deliveries.
Have a good understanding of Company products, pricing policies, competitive market, and mill sources.
Develop formal quotes in response to customer inquiries.
Handle returns, credits, and adjustments.
Use problem-solving skills to deal with customer concerns, which are sometimes difficult and require a high degree of tact and good judgment.
Purchase products and services when needed.

JOB REQUIREMENTS:

Our sales team is looking for a self-starter who can generate sales and profit. Inside sales and/or customer service experience is required; candidates with experience in the steel industry are highly preferred; industrial sales experience is necessary. The position also requires good communication and organizational skills, professional telephone skills, and solid computer skills, with experience in the use of Microsoft Word and Excel. A Bachelor’s Degree is preferred. Our ideal candidate will have experience in steel distribution or a related industry.

BENEFITS:

We offer a competitive salary commensurate with experience, and a comprehensive benefits package that includes medical, dental, and vision insurance, as well as supplemental life and disability benefits. We also offer a 401(k) Plan.

FOCUS ON DIVERSITY

We want our teams to reflect the diverse communities where we live and work. We’re building a culture that strives to acknowledge and overcome bias and cultivates leaders who value, support and celebrate diversity of thought and perspective. It’s important that our employees feel empowered to be their authentic selves. Unique insights and experiences are what fuel our safe, profitable growth. Because, we’re stronger together.

EQUAL OPPORTUNITY EMPLOYER

MINORITY/FEMALE/DISABLED/VETERAN

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