Medical Services Administrator

1 month ago


Bradenton FL, United States Hendrick Automotive Group Full time

Hendrick Honda BradentonLocation: 5515 14th Street West, Bradenton, Florida 34207 Build your career with Hendrick Automotive Group, one of the largest, most successful privately held companies in the U.S. with over 90 car dealerships and an outstanding NASCAR Champion racing team We are looking for quality teammates who are eager to grow their careers within a rewarding business industry

~ Service Advisor Job Description: Service Advisors are trained to help customers find the BEST solutions to their vehicle service needs. Day to day includes managing appointments, greeting customers, thoroughly inspecting vehicles, diagnosing problems, providing repair estimates, and delivering EXCEPTIONAL customer service

~ Schedule: Full Time, business hours 7:30am-7:00pm, closed on Sundays.

~ Pay Range: $4,000 - $9,000 per month (High income potential based on job performance).

Paid Company and Manufacturer Training
~401(k) Retirement Plan with Company Match
~ Dental, Vision, Life Insurance
~ Internal Career Paths & Growth Opportunities
~ Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance)
~ Holiday and Sick Pay
~ NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well-being)
~ College Scholarship Program
~ Clean state of the art facilities
~ Top Notch Climate-Controlled Shops & Equipment
~ Greet customers in the service department and obtain customer and vehicle information.
Accurately document customer's vehicle information and concerns.
Explain services, repairs, and maintenance to customers in terms they can understand.
Compute cost of replacement parts and labor to restore vehicle condition specified by customer.
Provide accurate estimates on service and repair costs and turnaround times.
Manage and schedule service appointments for customers.
Ensure customer vehicles are serviced and repaired in a timely fashion.
Keep accurate records of vehicles serviced.
Assist with loading and unloading of customer vehicles.
Recommend products and services to customers.
Offer additional services and repairs to customers.
Participate in required training.
Comply with Company policies and procedures.
Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Experience in automotive service preferred.
Commitment to providing exceptional customer service.
Knowledge of automotive systems, parts, service, and repair.
Flexibility to work rotating shifts, weekends, and holidays as needed.
Ability to explain technical issues and parts in layman's terms.
Ability to upsell services and products.
Ability to use dealership software programs for scheduling and billing.
Ability to establish and maintain positive customer relationships.
Ability to use a computer and other office equipment.
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.



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