Medical Assistant, Phone/ Administrative

3 weeks ago

Bellevue WA, United States Proliance Bellevue Ear, Nose & Throat Full time

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.
We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work. We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more Our physicians and staff work together to ensure that patients receive the highest quality of care. The role of the Medical Assistant is to work collaboratively with physicians, providers, nurses and patients through a variety of tasks related to patient care with a focus on patient experience, safety, quality and efficiency. The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines.
The Medical Assistant is expected to perform position-related duties that include, but are not limited to:
Assist in providing direct patient care for office visit patients may involve:
Arranging the exam room instruments and equipment and maintaining supplies
The disposal of contaminated supplies and sterilizing medical instruments
Obtaining vitals, patient history and chief complaints
Assist provider within clinic procedures may involve
Holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables
Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented
Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.
Documents all encounters.
Maintain patient documentation for visit and communications in person or over the phone
Coordinate care and diagnostic testing at other facilities as indicated by physician
Maintain equipment and ensure supplies are stocked and in place
High school graduate or equivalent
Graduate of an accredited Medical Assistant Program preferred, but not required. Will provide training
Current Washington State Medical Assistant Certification preferred, but not required (see above)
1-2 years’ experience in a medical office preferred
Basic knowledge of medical terminology and medications
Familiarity with or working knowledge of Electronic Medical Records a plus
Basic computer knowledge and skills, including data entry
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
able to work with increasing independence, overcome obstacles and challenges with little supervision
measure self against standard of excellence, overcome obstacles and challenges with little supervision
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work may be performed in an office and clinical environment. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.

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