Service Technician

2 weeks ago

Ridge VA, United States Hendrick Automotive Group Full time

Rick Hendrick Chevrolet Buick GMCLocation: 12050 W Broad Street, Richmond, Virginia 23233 Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.
Identifies necessary vehicle repairs and maintenance.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Effectively utilizes available technologies to enhance customer experience.
Participates in required training
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
o Bachelor Degree
Field of Study/Work Experience:
Automotive
Desired Work Experience:
Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.
Certified/senior technician with respective manufacturer.
√ State inspection/emissions license required by State.
√ All required manufacturer fundamental training and/or NAPA training provided by HAG.
√ Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.
Computer Skills:
Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.
Scheduled shifts may include evening hours, weekends, and holidays.
Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.
Verbal and Writing Ability:
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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