Concierge

2 weeks ago

Pennsylvania, United States The Remington Full time
Legend Senior Living is proud to be recognized as a Certified Great Places to Work 5 years in a row

The Remington is proud to be part of the Legend Senior Living family and we are Hiring A career with us means quality training, plenty of growth and development opportunities and a team that feels like family.

We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk. This includes providing information about local attractions, conducting community tours and relaying messages to the appropriate department.

BENEFITS

As you enrich the lives of seniors, we want to do the same for you. Legend provides for your financial, physical and mental well-being through the following benefits:

Standard and supplementary insurance
Retirement program
Paid time off
Holiday pay
Annual performance appraisals/evaluations
Continuing education
Legend of Honor bonus
Resident move-in bonus
Celebration/sympathy gifts
Scholarship program
PTO donation program
Crisis care program
Employee Assistance Program

Requirements

Responsibilities of this position would include but not be limited to:

Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
Coordinates resident parking and valet needs, and assists with loading/unloaded as needed
Conducts tours and ensure that model rooms are ready and available for viewing
Ensures that front desk and other common areas are clean and stocked

Previous experience in a similar role is preferred, but it is not required.

Legend Senior Living is a drug free workplace and drug screening will be conducted at the company’s discretion.

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