Walser Coon Rapids Nissan

2 weeks ago

Minneapolis MN, United States Walser Automotive Group Full time
Come join our Walser family Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging.

Compensation: $50,000 + Incentive opportunities

How do our CORE Managers Drive Impact?

Full oversight of Administrative, Funding and Titling duties and responsibilities at the dealership. May including management of employees in roles performing those duties.

Funding Specialist

Funding / Titling Specialist

Inventory Specialist

Front Desk Coordinator

Human Resources Coordinator

Leadership

Train and manage staff in company / dealership practices and ensure adherence to all company policies

Support the career and professional development of staff

Motivate, counsel and monitor the performance of all department staff conducting disciplinary action or PIP's as needed and administer annual performance evaluations for staff with thoughtful feedback

Appraise staff productivity and efficiency for the purpose of recommending promotions or other changes in status

Ensure staff completes all required job duties in an accurate and timely manner

Coordinate with the Recruiting Department to interview and hire department staff

Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary

Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis

Embrace and exhibit Walser CORE values

Primary Duties

Work with all dealership staff and report performance, compliance or any issues or concerns to appropriate management staff and/or GM

Distribute customer or vendor complaints or issues to appropriate management staff and/or GM

Audit rebate schedule and submit challenges to OEM

Work with sales staff on contract, funding, titling issues

Maintain Security of any/all nonpublic documents and client information

Funding Duties

Locate trade titling/ensure proper signatures & lien release information

Support CS/AE, with printing and review of documents

Collection of lender stipulations

Ensure Rebate, Contracts, Due bill, VSC and related schedules in CDK are maintained

Manage contracts in transit to ensure proper cash flow

Review each car deal for missing or incomplete paperwork in preparation for biller

P&L (environmental package) - accessories scheduling

CIT spreadsheets / and or reporting to all managers

Submit all contracts to the bank for payment

Ensure all deals are complaint with Walser standards and submit to store biller in a timely manner

Schedule 30 - intake calls from banks, relay messages of missing items, short pay offs, etc

Titling Duties

All new/used vehicle titling

Obtain out of state titling/tax info

Finalize submit correct information in DLRdmv and MNDRIVE

Ensure appropriate inspections, registrations, and titling compliance for every vehicle

Maintain accurate suspense logs for tracking titling and registration transactions

Clear conditionals

Apply for and correct any/all titling errors / update all titling applications

Manage 302/317 schedules, issue refunds to customers or apply for state refunds as appropriate

Weekly audits for mso and titling books

Hold for resale

Process all trade-in and purchase DMV documentations -

Assist sales staff with pulling new vehicle invoices from OEM

Assist sales staff with contacting banks for payoff details

Work with auctions and other stores to get / give titling paperwork

Input ACH spreadsheet/send requests

Additional Miscellaneous Duties

Ensure key track is running / add employees to keytrack

Manage multiple tasks in Drive Centric

Manage/support team with POS marketing

OEM Audits

OEM Customer Loyalty Manager/Customer Care Coordinator

Making deal jackets, stickers, key tags

Mail plates and tabs

Must wear safety eyewear at all times when in dealership service departments

Must wear hard-toed shoes and slip resistant footwear in when in dealership service departments

All other duties, tasks and/or projects as assigned

We're Looking For
  • Three (plus) years dealership experience working in funding, titling, or sales
  • Post-secondary education preferred or combination of work experience and education/training
  • Proven ability to mentor, manage and lead others
  • Excellent communication skills, written and verbal with the ability to influence others
  • Ability to handle and prioritize multiple priorities and deliverables while meeting varying timelines/deadlines
  • A great attitude, team player, and collaborator
  • Exceptional interpersonal skills, with the ability to articulate a clear message
  • Strong problem resolution capabilities, ability to think outside the box to resolve employee and business objectives issues and concerns
  • Proficient computer skills with the ability to run and manipulate reports and analyze data

We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are:

Do The Right Thing - Nothing is worth compromising a relationship.

Lead By Example - Be willing to help no matter how difficult the challenge.

Display Positive Energy - A good attitude is highly contagious.

Be Open Minded - The only thing that is constant is change. #J-18808-Ljbffr

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