Field Performance Coach
3 weeks ago
Drives sales by ensuring effective merchandise presentation (for example, accurate and competitive pricing, proper signing, inventory levels,
assessing economic trends and community needs; overseeing the stocking and rotation of merchandise; and securing fragile and high-shrink merchandise.
Leads and develops teams effectively by teaching, training, and actively listening to associates; communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,
merchandising, and company direction; Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)
service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);
ensuring customer needs, complaints, and issues are successfully resolved; providing process improvement leadership to ensure a high quality customer experience.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; ensuring diversity and inclusion
Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives. accountability for policies and procedures. Measures adherence to loss prevention policies and procedures. Reviews variances to inventory reports.
Conducts operational and pre-inventory reviews. Gathers data, audits results, and monitors deficiency trends. Communicates and works with managers and associates to determine corrections needed to inventory controls. Influences the implementation and
Detects, deters, investigates, and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal
Conducts investigations relating to company operations and policies. Monitors safety and risk controls within a facility by ensuring an effective safety program is in place. Observes workplaces practices and provides training to associates on
Manages facility-level training and execution of asset protection, safety, and claims and receiving procedures by reviewing the application of policies,
procedures, compliance guidelines (for example, cold chain, hazardous materials) and operational controls. training. Determines training needs. Develops and delivers training as needed.
Manages claims and receiving operations by ensuring proper policies and procedures are followed. Ensures the timely processing of claims (for
example, damaged, defective, returned, liquidated items) and merchandise deliveries (for example, suppliers, third-party deliveries). direction for claims or receiving issues. building accountability for
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by
utilizing and supporting the Open-Door Policy; At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Additional compensation includes annual or quarterly performance bonuses.
Sales Volume Category (SVC) (based on facility sales volume)
- Complex Structure (based on external factors that create challenges)
one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi department
Option 4: 2 years' experience in asset protection or related area.
Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training,
If applicable, acquisition of a current, state issued Certificate of Eligibility
If applicable, successful completion of criminal background check and/or firearms authorized training.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified), General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experience
Bachelors: Business, Bachelors: At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Multiple health plan options, including vision & dental plans for you & dependents
Financial benefits including 401(k), stock purchase plans, life insurance and more
Associate discounts in-store and online
Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
On average, how long does it take to fill out an application? On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Can I change my application after submitting? No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
Keywords: Operations Coach, Location:
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