Software Solution Engineer

1 month ago


San Francisco CA, United States Dovenmuehle Full time

Location: Remote
The Software Solutions Engineer is a pivotal role in ensuring our clients understand, adopt, and derive maximum value from our suite of technology solutions. The individual will serve as a bridge between the technical team and our clientele, ensuring seamless product implementation, customization, and continuous service. This role requires a unique blend of technical expertise, project management capabilities, and client-facing skills.
Client Onboarding & Solution Implementation:
Facilitate the software setup and integration process for clients, ensuring configurations align with their business needs.
Conduct product demonstrations, training sessions, and workshops to educate clients about our technology.
Serve as the go-to expert on our product suite, fielding technical queries, and providing actionable solutions.
Project Management
Oversee the timeline and milestones of solution delivery projects to ensure on-time and successful implementations.
Develop long-term partnerships with clients, understanding their business needs and objectives to guide them toward optimal use of our products.
Bachelor's degree
Proven understanding of [specific technologies or platforms related to the company's product suite].
Strong project management skills, with proven experience in delivering complex projects on-time and within scope.
Proficiency in [specific software/tools relevant to the job, e.g., JIRA, CRM systems, etc.].
Flexibility to travel as needed (if applicable).
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