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Full-time Networking/Computer Specialist
2 months ago
Title: Specialist, Network and Desktop Support
Department/Unit: Information Technology/Technology and Organizational Performance
FLSA Status: Full-time, Exempt
Location: This position is located on-site at the APTA headquarters in Alexandria, VA
Do you want to contribute to an organization dedicated to improving societal health? Are you excited to work in a new state-of-the-art building designed to encourage movement, participation, and employee health?
APTA is the trusted leader for the physical therapy profession, representing more than 100,000 physical therapists, physical therapist assistants, and physical therapy students. Our approximately 150 employees support the association’s mission to build a community that advances the profession of physical therapy to improve the health of society. Located in Alexandria, Virginia, APTA has outstanding employee benefits, including flexible work schedules, generous retirement contributions, and travel subsidies for employees who choose public and active transportation.
The ideal candidate should possess a diverse skill set encompassing systems administration, network management, cybersecurity, and user support, with additional expertise in audio/video technologies. A member of the Information Technology department team that implements efforts to support organizational priorities and activities within the department. Supports unit efforts with a focus on departmental contributions to enterprise strategy for Association. Participates and support efforts for appointed and member volunteer groups and APTA leadership. Supports preparation of compliance requirements and documents and seeks out opportunities for continuous quality improvement in department activities. Effective champion of the Association vision, mission and brand.
Be a lead in providing user support to staff
Performs network, servers and workstation administration
Set up, maintain, and troubleshoot A/V equipment for presentations, conferences, and virtual meetings
Implements work plans related to respective activities of the Information Technology department which align with organizational priorities and the Association's operations strategy and systems and data
Contributes to and implements recommendations on advancing operations within the department to gain efficiencies
Contributes to quality assurance and continuous quality/performance improvement in department activities, including supporting department director, and unit leader in annual assessments of respective budget activities
Supports the Technology and Organizational Performance team in the implementation of the Association’s programs, priorities, and projects in partnership with supervisor and colleagues
Prepares in consultation with the Director, department level data which supports and aligns with the APTA data strategy
Staff Expectations
Complies with all APTA policies and procedures
Bachelors in computer science, Information Systems; Association/Non-Profit IT background, preferred
~5+ years' experience in managing and troubleshooting of Windows servers, Windows workstations, and end-user support
~ Experience in Microsoft 365 applications and administration including Word, Outlook, Excel, PowerPoint, Forms, Exchange Online, OneDrive, Teams, SharePoint
~ Experience in Microsoft 365 Azure Active Directory administration and on-premises Microsoft Active Directory administration
~ Experience in Microsoft Autopilot and Intune
~ Proficiency in Windows and Mac environments, cloud services administration, IT security best practices, and troubleshooting complex technical issues
~ Experience in Microsoft Teams Meeting and Zoom Meeting
~ Experience in online email security gateways, preferably Mimecast
~ Working knowledge in network security and PCI compliance
~ Familiarity with IT service management practices and relevant certifications (e.g., CompTIA A+, Network+, ITIL) is highly preferred
~ Ability to set up, maintain, and troubleshoot A/V equipment for presentations, conferences, and virtual meetings is required.
~ Travel Requirements
no phone calls, please. The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.
Category:Technology, Keywords:Network Specialist, Location:
