Maintenance Supervisor

2 weeks ago

Vancouver WA, United States Cambridge Management, Inc. Full time

Cambridge Management, Inc. (CMI) began in 1987 as a small team managing a portfolio of communities in Tacoma, Washington. Our focus soon shifted to providing quality management for affordable housing communities. These affordable communities provide homes for those with limited incomes including families, senior citizens, and people with disabilities. Today, our team has grown to nearly 350 employees managing 114 communities and more than 9,000 apartment homes. Our portfolio includes market rate, Low Income Housing Tax Credit, and Project-Based Section-8 communities that range in size from 6 to 344 units. We currently manage communities in California, Florida, Hawaii, North Carolina, Tennessee, Washington State, and Virginia.
Cambridge Management, Inc. offers the following Compensation and Benefits package for full time employees:
8 paid holidays
2 paid floating holidays.
Medical, Dental, Vision, Life Insurance, Long Term Disability, AD&D & EAP
Under direct supervision of the Community Manager, the Maintenance Supervisor is responsible for the preservation and upkeep of the property and the safety of all maintenance personnel of the property. The Maintenance Supervisor will be aware of and always operate within OSHA (Occupational Safety & Health Act) Standards and company safety policies and procedures. The Maintenance Supervisor is responsible for leading the maintenance team and overseeing the overall maintenance of the community, including repairs, the make-ready process, and preventative maintenance.
Supervise the maintenance team and efficiently schedule maintenance activities, such as make readies and service requests.
Communicate assignments to the maintenance team and monitor the workload throughout the day to make sure that tasks are completed timely and efficiently.
Coordinate, schedule, and perform preventative maintenance on community and apartment appliances and equipment.
Manage the make ready process by walking vacant apartments after move-out to determine make ready needs, communicating with vendors and monitoring progress, ensuring that all repairs and replacements are completed, and notifying the Community Manager when the make ready process is complete.
Participate in completing service requests including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems, etc.
Accurately complete records in OneSite regarding service requests, preventative maintenance, and make-ready of vacant apartments.
Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the Community Manager.
Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
Assist Community Manager in recruiting and interviewing potential maintenance team members.
Train, develop, and mentor the community’s maintenance staff.
Responsible for maintaining adequate inventory of supplies for repairs.
Monitor monthly maintenance budget and provide input to Community Manager for determining annual budgets.
Assist with ground keeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
May oversee new development or rehabilitation of a community (i.e., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch-out, etc.)
Maintain overall organization and cleanliness of work areas and maintenance shops.
Participate in on call and snow removal activities (if applicable).
Competency is based on education, training, skills, and experience. Must diagnose problems and make repairs in areas such as electrical, plumbing, exterior, and appliance.
Experience in tub replacement as well as countertop and other interior upgrade installation.
Ability to perform daily work orders as well as apartment unit turns in a timely manner.
Responsible for ensuring the physical aspects of the community meet the company's established standards and any applicable laws. A successful candidate will be an excellent communicator, have patience with all the Community population, and is a team player.
Strong organizational and time-management skills.
Communicate effectively with co-workers, residents, and vendors.
Ability to maintain the physical condition of the community as well as complete maintenance requests for residents and unit turns.
Must be willing to work flexible hours including weekends for on-call or other duties as needed.
Must share 24-hour on call phone on a rotation basis.
Willingness to accept other tasks and responsibilities that may not be strictly related to repair and maintenance.
Handle tile work, carpentry repairs and all facets of the make ready process.
Demonstrate knowledge of technical skills as it relates to apartment maintenance.
Computer Skills:
Computer skills and working knowledge of Office 365
Basic: 10-Key, Alphanumeric Data Entry, Contact Management, Payroll Systems, Spreadsheet, Word Processing/Typing
Must have excellent computer skills and have industry software experience. RealPage’s OneSite competency will be required following specific CMI training.
Willingness and ability to utilize tablet/mobile devices and software efficiently.
Requires constant contact with others (face-to-face, by telephone, or otherwise) Requires face-to-face discussions with individuals or teams; Requires telephone conversations.
Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization.
Requires exposure to equipment and chemicals with use of proper PPE.
Requires wearing common protective or safety equipment.
Requires working outdoors, exposed to all weather conditions.
At least 2 years’ proven experience as a maintenance supervisor, preferably in the field of residential community management.
Certified Apartment Maintenance Technician (CAMT) is preferred but not required.
pool operations, maintenance, electricians, etc.)
Must be able to travel to and from supply stores, other communities, and other off-site locations without advance notice, as a requirement of this position. Must be able to complete all required training within thirty (30) days of hire date.
Must be able to work any shift Sunday-Saturday to support the company's business needs.
Further, this document does not create an employment contract implied or otherwise, other than an “at will” relationship.

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