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Weekend Manager

2 months ago

Saint Louis MO, United States Waterway Carwash Full time

Waterway is hiring for its renowned Manager Training and Development Program in the St. You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead® Manager Development Program as they continue their growth.
Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:
Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted
Mentored every step of the way - we help you get better every day.
Be one of the managers running the location and leading a large team of hourly team members.
Target Compensation (based on 45 hours per week):
~$Paid per hour - the more you work the more you get paid
~ Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
Casual Waterway Manager uniforms provided.
Stay active in an outdoor, fast-paced work environment (NOT a desk job)
FREE CAR WASHES & FUEL DISCOUNTS
Maryland Heights / Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146
While completing the L2L® training program, Waterway Managers have a variety of responsibilities running the store:
Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
Effectively manage daily operations, lead and manage team to meet customer expectations.
Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.
Manage daily operations:
Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
Complete all required administrative tasks punctually and accurately.
Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
Complete regular audits and ensure the store meets appearance and safety standards.
Lead, manage, and supervise employees:
Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
Provide effective orientation, training, and feedback to develop employees.
Be trained and able to perform essential functions of all hourly positions.
Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Various other functions as identified and directed by management.
Must have have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
Supervisory or management experience, preferably in a retail or hospitality setting
Professional Sales (B2B or B2C), or
Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. alarms, horns, vehicles, and equipment).
Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement: If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (Recruiting@waterway.Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.