Center Medical Director

4 weeks ago

Erlanger KY, United States Concentra Full time

At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. The Center Medical Director ensures consistency of clinical care delivery, clinician onboarding, as well as supporting market clinical and financial strategies and tactics as determined by the director team. A Center Medical Director responsibilities include patient care, onboarding, coaching, and ensuring that standard workflows are performed and clinical delivery is best in class. The Center Medical Director will provide clinical coverage, treating in centers, creating space to perform delegated Medical Director responsibilities.
~Collaborates under Director of Medical Operations (DMO) direction to identify opportunities to improve clinical quality, workflows, safety, center performance, patient and client experience and satisfaction metrics, or other facets of the practice.
~ Works with director team (primarily DMO and Director of Therapy Operations (DTO) to identify clinical improvement opportunities and ensure appropriate support and workflow compliance that foster an environment optimal for patient care.
~ Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
~ Understands center financial drivers and outcomes, along with available tools in order to achieve annual business and strategic plans. Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth. Assists with the planning of clinician meetings, leads, or assists in conducting
~ Assists DMO and EA in managing staffing in centers and adjustments for unforeseen coverage needs
~ May be required to observe drug/alcohol testing of patients

Board Certified in ABMS or AOA in Family Medicine, Internal Medicine, Emergency Medicine, Physiatry or Occupational Medicine
Current unrestricted medical license in state of jurisdiction 
DOT/FMCSA Certificate (preferred, or willing to get during credentialing process)
Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution
Preferred two years’ experience in managed care and physician management.
Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Agrees, supports, and commits to Concentra’s core practice standards and Policies and Procedures
Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers
Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Proven ability to effectively supervise other professionals
Ability to supervise, evaluate, coach, and develop staff
Ability to “put patients first” and enjoys treating patientsSuperior patient/customer service and “bed side manner” skills
401(k) Retirement Plan with Employer Match
~ Medical, Vision, Prescription, Telehealth, & Dental Plans
~ Life & Disability Insurance
~ Tuition Reimbursement
~ Dependent Care Spending Account
~ This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Concentra is an Equal Opportunity Employer, including disability/veteran
Living in Northern Kentucky region offers an unbeatable quality of life that blends urban, suburban and rural amenities to suit every lifestyle. The greater Cincinnati metro offers professional sports teams, parks, museums, theaters and festivals, to public and private universities and is frequently recognized for its expansive parks, culinary scene, breweries and distilleries, and year-round family-friendly attractions. Northern Kentucky (know as NKY) is more than just close to Cincinnati as it also celebrates its own identity around supportive communities, historic neighborhoods and Kentucky’s famous bourbon and horse culture.

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