Clinical Manager
3 weeks ago
This is an exciting leadership opportunity within our Triage and Transition teams that provides oversight for care to mental health patients who have sought services within the Emergency Department and the innovative EmPATH unit at Fairview Southdale. This position plans, manages, coordinates and evaluates patient care activities of assigned area including resource management, quality, regulatory compliance, educational opportunities, and financial management. Serves as a leader and role model to all staff. Maintains clinical competencies of staff. Ensures clinical oversight for all clinical staff and services. Provides best practice clinical direction for unit programming. Manages the day-to-day operations of assigned area(s) to ensure support of the mission, goals, and objectives of assigned area(s) and Fairview Health Services.
Utilizes structured process in problem solving.,
Serves as a role model for staff.
Delegates appropriate tasks to staff.
Ensures implementation and development of standards of practice in patient care that reflect valid research findings.
Incorporates research findings in planning activities for assigned area(s).
Demonstrates clinical competence in the treatment planning process.
Provides clinical oversight for programming and clinical staff
Provides clinical supervision for all program staff.
Insures appropriate clinical training and clinical supervision/oversight for interns and unlicensed providers.
Responsible for human resources management for assigned area(s) to achieve quality service and positive employee relations.
Implements and communicates Human Resources policies and procedures in a fair and consistent manner.
Conducts timely employee performance appraisals.
Uses corrective discipline in accordance with applicable policy or union contract to mitigate workplace behavior problems.
Selects qualified employees for employment according to Human Resources policy.
Monitors employee overtime, absenteeism and takes appropriate action to identify and correct issues.
Provides oversight and ensures completion of training for employees, including orientation, in-services and competency validation as required by regulatory agencies, department and unit standards.
Plans and approves unit staff hour schedules according to pre-established parameters.
Responsible for effective fiscal management of assigned area(s) to ensure proper utilization of financial resources.
Maintains appropriate staffing levels as evidenced by budgetary analysis and/or unit indicators.
Utilizes financial resources within an established budget. Maintains an appropriate inventory of budgeted supplies and equipment that meets the demands of assigned area(s).
Educates patient care team members on financial implications of patient care decisions.
Develops, implements, monitors, and evaluates the quality improvement program for the department.
Ensures development of a written plan that identifies measurable elements (indicators) of quality.
Ensures that a process for collecting, monitoring and reporting quality data exists for assigned area.
Ensures that there is a plan for correction of negative conditions that have been determined by collection of quality data on assigned area.
Communicates quality data and to seeks out opportunities to improve patient care and ensures understanding of the data and its importance.
Annually establishes unit-based plan as part of department quality improvement program.
Incorporates incident reports, patient questionnaires and statements, and physician comments into quality process.
Investigates and responds appropriately to all complaints and takes effective, corrective action when necessary.
Assumes responsibility for compliance with internal and external regulations, policies and procedures.
Aware of TJC, Department of Health, MN DHS and licensure requirements.
Evaluates, develops and revises clinical systems to assure regulatory compliance.
Is familiar with union contracts and participates in resolution of grievance as applicable.
Build credibility with medical staff as a champion for patient care, quality and nursing professionalism.
Required to complete system credentialing for pro fee services
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Complies with all relevant laws, regulation and policies
Completes System Credentialing for pro-fee billing
Master’s Degree in mental health, or related field
3 years’ experience in Behavioral Health
Licensed as a mental health provider in the state of MN (i.e.
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