Medical Services Administrator

3 weeks ago

Plainfield IL, United States GreenState Credit Union Full time

GreenState Credit Union
Member Service Associate
Type: Regular Full-Time
# Category: Retail
GreenState Credit Union
This position is responsible for acquiring, expanding, and enriching member relationships, while providing exceptional service. Meets and exceeds sales expectations by providing personalized, professional service to all members in an exceptional manner, seeking out opportunities for additional business.

We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.

GreenState is proud to offer a Bilingual Pay Program for qualifying applicants.


Pay range for this hourly position is $24.Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.
# Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.
# Supports a diverse and inclusive work environment.
# Ensures confidentiality of member account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.
# Responsible for structuring loan applications, working with underwriters and adhering to all lending policies and regulations.
# This includes the ability to accurately balance a cash drawer daily and a firm understanding of all credit union policies and procedures for cash handling, check handling, and identification.
# Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) Participates in promotions, contests, and other departmental activities which support team goals.
# Possesses a thorough knowledge of all federal regulations and procedures concerning deposits.
# Performs vault duties including cash ordering, balancing, drawer audits, scheduling, and other duties as assigned.
# Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.


Must have at least one year of similar or related experience or 12 months in an MSR role with knowledge of all credit union accounts and products with proven ability to handle a wide variety of functions quickly and accurately.
# High energy and sales ability and interpersonal skills to represent the credit union in a positive and professional manner.
# Proficiency with related computer applications, spreadsheets, word processing, and database applications.
# Proven relationship building skills and techniques.
# Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand
# This position is not responsible for the supervision of other employees.
GreenState Credit Union is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union.
#

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