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Call Center Representative

2 months ago

Melville NY, United States TEKsystems Careers Full time

One of the top health networks on Long Island is hiring..

  • Customer Service Representative*
  • Description:*
  • Set appointments via inbound/outbound calls from our Call Center. Heavy Call Volume at times
  • Update patient demographics and pre-register in EPIC, training will be provided
  • Capture, enter and report data accurately to management
  • Ensure services are provided in a timely manner
  • Ensure key performance indicators are met
  • Report discrepancies and identify areas of improvement to supervisors
  • Work on special projects and assignments as needed
  • Shift: *9am-5pm Monday - Friday
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.