Flex Application Specialist

2 weeks ago

New Jersey, United States CSAA Insurance Group Careers Full time

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. We are actively hiring for a Theft/Fire Specialist Join us and support CSAA IG in achieving our goals.
*Your Role: *Under general direction, A Theft/Fire Specialist consistently evaluates vehicle values and repair estimates to determine the economic reparability of vehicles. You will completely prepare files for total loss settlement discussion, contacts customers, and negotiate and settle total loss claims. In this role, you will write physical damage estimates from photos to determine reparability, take first notice calls and enters claims into claims administrative system. You are responsible for handling 1st party claims that have been designated as a fire and theft loss to resolution, and handling 3rd party specialty claims in their entirety. 70% or more of the day is spent handling fire/theft claims, 30% or less of the day is spent handling total losses.
*Completes break even analysis to determine repair threshold.
* Identifies potential fraudulent claims for referral to special investigation unit.
* Resolves claim coverage and limits issues.
* Fully documents the claim file with all relevant documents, photos, and notes for settlement discussion.
* Negotiates and settles total loss claims with 1st and 3rd party claimants, lien holders, and attorneys.
* Writes sophisticated estimates from photographs using computerized estimating platform to determine extent of both related damage and unrelated prior damage.
* Investigates, evaluates, negotiates, and settles total theft and fire claims from start to finish.
* Investigates, evaluates, negotiates, and settles claims involving specialty vehicles from start to finish including complex liability determination.
* Takes first notice calls and enters claims into claims administrative system.
* Schedules inspections and repairs accordingly.
* Work a Monday - Friday shift between the hours of 8:30 a.m. - 5:30 p.m. in your local time zone .
*Basic math and moderate computer skills with technical aptitude to use a variety of software applications.
* Can work in a flexible, changing environment.
* Possesses technical knowledge and ability to successfully progress through job family levels, including total loss valuation, total loss settlement, physical damage estimating, and claim ownership.
* 5 more years of property and casualty claims experience
*Bachelor's degree in related area or an equivalent combination of education and experience
* willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
* Fulfills business needs, which may include investing extra time, helping other teams, etc
*At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
* We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [TalentAcquisition@csaa.As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
The national average hourly rate range for this position is $30.However, we have a location-based compensation structure. The full hourly rate range for this position across all the states we hire in is $27.If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Please note we are hiring for this role remote anywhere in the United States with the following exceptions:

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