Registered Nurse-Advocate; Full Time

Found in: Jooble US O C2 - 6 days ago


Jacksonville FL, United States Baptist Medical Center Jacksonville Full time

Patient Advocate, RN, Nursing Administration, Full-time, Days, Baptist South

Baptist Health is hiring a Patient Advocate, RN to join the Nursing Administrative Team. This is a full-time, in-person opportunity located at Baptist South. Serves as a liaison for patients during their hospital stay.
* Acts as key responder to resolve complaints and grievances and is a resource to staff in service recovery situations.
* Develops and delivers service excellence/patient experience training for all staff and assists leadership with service excellence improvement initiatives.
The Patient Advocate at Baptist South focuses on patient issues that have not been closed while receiving care. Full/Part Time
Full-Time
Shift Details
Associate's Degree - Nursing
Bachelor's Degree - Nursing
Experience working in healthcare setting
* Opened in 2005 in southern Jacksonville, Baptist Medical Center South has doubled in size. This full-service hospital provides a healing environment, from its architecture to amenities, and also is a digital environment using an electronic medical record. Baptist South was designated a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care and is a Joint Commission-certified stroke center and an accredited chest pain center. Baptist Medical Center South has been ranked No. News and World Report annual Best Hospital rankings. Baptist has also been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare. The hospital is minutes away from sports, shopping, music, cultural and entertainment venues, as well as beautiful beaches.



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