Lead Phlebotomy Technician

4 weeks ago

Waukesha WI, United States Versiti, Inc. Full time

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Benefits including medical/dental/vision/7% 401(k) match
Shift differentials for evenings/weekends
Skill based % increases offered for advanced phlebotomy skills training
Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors. Understands and performs to all applicable regulatory and compliance requirements.
Leads donor collection team, redirects issues and problems that arise from Donor Specialists; Treats donors with customer service excellence and adds value to the donation experience through professional relationship building.
Prepares collection site & performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; Performs phlebotomy, including automation (Alyx and/or Trima).
Prepares and packs units for transport.
Observes donors for reactions, manages automation reactions; manages donor needs, de-escalates situations, prevents reactions and mitigates situations.
Transports or carpools staff.
May transport supplies and equipment.
With a valid CLD, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
Creates a safe environment for donors and fellow staff members and maintains safety awareness of team.
Responsible for achieving team automation goal including recruiting and converting donors for automation.
Operates, troubleshoots, and performs routine maintenance on equipment.
May participate in validation of new processes or new equipment.
Reviews quality results and escalates issues and concerns.
Performs root cause analysis, review, and reporting with leadership.
Complies with all policies and standards
#1-3 years 3 or more years phlebotomy experience preferred
a combination of a health care degree, certification required
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. Possesses legible hand writing. Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. Personal Computer (desk top, lap top, tablet). General office equipment (computer, printer, fax, copy machine). Microsoft Suite (Word, Excel, PowerPoint, Outlook). Screening equipment including: • Phlebotomy collection equipment including: •

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