MA/LPN Level II Clinical Care Coordinator

3 weeks ago

Kennesaw GA, United States Aylo Health Full time

At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.
The Level II Clinical Care Coordinator will be assigned to the Canton Aylo Health office and is responsible for managing the encounters, and clinical relationship between provider and patient while driving best in class patient experience.
The Level II Clinical Care Coordinator serves as a key member of the Care Team for a designated office and assists with post-visit communications and workflows to facilitate quality healthcare and a best-in-class patient experience. Initiate outgoing calls to patients with pending post visit care
Manage patient care and provider relation
Contact insurance companies to receive prior authorization for medication
Correspond with providers through electronic medical record system (eClinicalWorks) regarding patient activity
Answers patient inquiries regarding general medical questions
Accurately document telephone encounters
Receive test results from providers through telephone encounters
Contact patients by phone in a timely manner, ensuring test results are conveyed accurately and privately following all HIPAA regulations as instructed by the patient record
High School graduate or equivalent education
For MAs-Completion of an accredited Medical Assistant Program with a current Medical Assistant Certification/Registration
5+ years' work experience in a clinical private practice setting with EMR experience
to include rotating evening shifts until 7pm
Aylo Health is an Equal Opportunity Employer

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