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Client Service Rep | Medical

1 month ago


Camden NC, United States Conduent Business Services, LLC Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Benefits Call Center Representative  
The pay Rate is $15/hr in Training and $16/hr in production plus benefits from your first day of employment 
Full-time hours
Training schedules will be Monday – Friday 8 am – 4:30 pm EST
Production schedules will fall anytime between Monday - Sunday 8 am - 9 pm EST (overtime may be required)
 
About the Benefits Call Center Representative role:  
As a member of the Benefits call center team, you will help people daily by taking calls and actively listening while discussing employee benefits.  Calls can range from healthcare benefits, retirement benefits and additional employee perks. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. Must have the ability to connect with an ethernet cable to a modem/router 
Keyboarding and MS Office proficiency
Must be 18 years or older 
 
Health, dental, and vision from your first day
Retirement savings
Paid training
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them. 
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. 
For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary for this role is $15/hr in Training and $16/hr in Production. 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form . You may also click here to access Conduent's ADAAA Accommodation Policy .
At Conduent we value the health and safety of our associates, their families and our community.