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Casino Host
3 weeks ago
Emmetsburg IA, United States
Wild Rose Entertainment
Full time
Job Description Location: Emmetsburg
Department: Marketing Position Title: Casino Host Position Summary: The Casino Host is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture. We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun Essential Functions: The essential functions and responsibilities of this position are:- Be proactive in cultivating new or emerging players
- Provide attentive and personalized service appropriate to existing players
- Establishes and maintains good will by handling and resolving problems, question or concerns with all players on the floor
- Maintain a high level of discretion, confidentiality and professionalism
- Increase player tracking by promoting card acquisition actively on the gaming floor
- Other duties as assigned