Financial Aid Specialist

3 weeks ago

Long Island City NY, United States LaGuardia Community College Full time

Financial Aid Specialist - Student Financial Services

LaGuardia Community College

Full/Part Time: Full-Time

Regular/Temporary: Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York/CUNY. In 2019, LaGuardia served over 30,000 students in pre-college, associate degree, and continuing education programs. Major areas of study include Health Sciences, STEM, Business and Technology, and Liberal Arts. Consistent with the diversity of Queens, 56 percent of LaGuardia students are born outside of the United States. More than half are first-generation college students. Sixty-nine percent live in Queens; Virtually all LaGuardia students are ethnic minorities (88 percent), 58 percent are women, and 31 percent are over the age of 25. Forty-eight percent of LaGuardia students are Hispanic, making the college a Hispanic-Serving Institution (HSI). Sixty-six percent of LaGuardia students receive financial aid. Slightly less than half attend part-time, often because they need to work to support their families. S. community colleges in economic mobility - moving low-income students into the middle class and beyond - in a 2017 Stanford University study. Under the directions from the Financial Aid Manager, the Financial Aid Specialist will provide specialized assistance to students applying for federal, state and institutional aid. The Financial Aid Specialist will, in addition to the CUNY Title Overview, perform the following:

Perform functions required for the compliance and administration of the Federal Title IV financial aid programs (Pell, FSEOG, FWS and Direct Loans), including Satisfactory Academic Progress (SAP), and Professional Judgments.
Perform functions required for the compliance and administration of the New York State Aid Programs (TAP, Excelsior, PTAP, APTS) for degree and non-degree eligible students.
Perform Title IV verification for students selected by the Federal government (includes income verification, default issues verifying immigration status, etc.) to ensure the accuracy of data reported to the Department of Education.
Assist with the quality assurance and program compliance of one of the Federal Title IV financial aid programs (Pell, FSEOG, FWS and Direct Loans), including Satisfactory Academic Progress (SAP), Professional Judgments, and Return to Title IV (R2T4);
Communicate program activities, deadlines, Title IV payroll schedule to on and off-campus departmental supervisors;
Conduct program orientations, and financial literacy workshops for students and departmental supervisors;
Identify and analyze rejected data and take appropriate action to resolve issues in the processing of the bi-weekly student payroll for federal programs;
Ensure that the office adheres to FWS compliance with labor, federal and state tax regulations, and Federal Student Aid program requirements;
Participate in monthly university-wide student loan or work-study meetings as assigned;
Conduct internal quality control reviews and assessments to review compliance with federal, state, and university policies and procedures.
Update appropriate databases and software as needed.
Recommend and present training sessions, workshops, and webinars for the purpose of reducing workload processing errors and improving accuracy of work output.
Develop and prepare training sessions based on findings of assessment review and analysis.
Bachelor's Degree and four years' related experience required.



Experience with CUNYFirst system or PeopleSoft, including running queries.
Knowledge of federal and state financial aid programs, and regulations.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Bilingual in Spanish/English preferred.



Administers and supervises financial aid programs and operations.
Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds
Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility
May review and reconcile student payroll processing
Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly
Prepares documentation, instructions, and materials in various media to support financial aid activities
Job Title Name: Financial Aid Specialist



CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.



Visit access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. EEO/AA/Vet/Disability Employer.

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