Dental Specialist

2 weeks ago

Pittsburgh PA, United States Metro Community Health Center Full time

Dental Patient Access Specialist
To provide quality care and associated services to patients when greeting, checking in, and preparing patients for their Oral Health Appointment. Affects favorable billing and collection outcomes. Ensures all patient services and billing information is collected and submitted timely and accurately.
Ensures all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures.
Interacts positively with patients (and their families) to provide information and basic education about oral hygiene and general oral health care according to training and scope.
Establishes favorable working relationships with all staff members associated with clinical and administrative operations.
Ensures compliance and attention to all corporate policies and procedures.
Responsible for assisting all patients that report to the Dental Front Desk.
Helps patients feel comfortable before, during and after dental treatment.
Utilizing the phone system, or, 2. In person at the Dental Department Patient Access Area.
Checks in patients via computer (and possible paperwork) capturing all required information in order to establish the individual as a patient of record.
Demonstrates commitment to the mission of the organization in promoting dental health.
Completes and maintains patient records and related administrative documentation.
Verifies and/or confirms all data/insurance information for patients each day, including walk ins and add-ons.
Checks to make sure all patient paperwork is completed/signed prior to patient being sent to the Clinical Area in the Dental Department.
Utilizes systems, technology, and equipment in the collection of patient data, records management and collections.
Responsible for strategically placing emergency patients into the schedule with guidance from the Dentist and/or Dental Staff.
In collaboration with the Dental Assistants, responsible for scheduling: 1. Responsible for the orderly appearance of the Dental Front Desk Area & Dental Waiting Room.
Responsible for making sure appropriate amounts of petty cash is on hand each day.
In cooperation with the Clinical Dental Staff, responsible for filling and maintaining an efficient and effective Dental Schedule.
Computer experience.
Knowledge of dental terminology and procedure codes.
Certification in Office Practice or enrollment in such a program is desired.
Demonstrated success in computer skills including ability to use computer for scheduling,
dental records and digital x-rays. public, preferably in a medical care facility. Knowledge of dental practices and procedures. knowledge and use of dental devices and equipment.
X Normal clinic working environment. Must be able to speak and read and write the English Language.
X Normal overtime/extended work hours.

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