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Shift Manager

2 months ago


Collinsville IL, United States Traditions Hospitality Group Full time

Position Type Part Time
00 Hourly
Job Shift Any
Job Category Food & Beverage
Shift Manager
As a Shift Manager, you'll oversee the daily operations of our establishment, ensuring exceptional service and a positive experience for our guests and team members.
 
Supervise and coordinate the activities of staff during assigned shifts, including front-of-house and back-of-house operations.
Ensure compliance with company policies, procedures, and standards to maintain a safe and welcoming environment.
Manage inventory, including ordering and receiving supplies, and monitoring stock levels to support operational needs.
Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
Monitor performance metrics, such as sales and labor costs, and implement strategies to optimize efficiency and profitability.
 
Minimum of 2 years of experience in a supervisory role within the hospitality or food service industry.
Flexibility to work varying shifts, including nights, weekends, and holidays.
 
With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Now Offering Daily Pay
~Dental Insurance
~ Disability Insurance
~ Teladoc for Part-Time Employees
~ Employee Assistance Program
~ Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
~ OUR MISSION: "Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time."
 
Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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