Clinical Team Manager

3 weeks ago

San Diego CA, United States VITAS Healthcare Full time $118,000 - $124,000

The Team Manager is the leader of the Patient Care Team that ensures that patients and families receive continuity and quality of care from admission to discharge or transfer to bereavement. The Team Manager is the leader of the Patient Care Team that ensures that patients and families receive continuity and quality of care from admission to discharge or transfer to bereavement.
Participates in all potential alive discharges to ensure effective discharge planning
Staff Supervision and Management
Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator
Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs.
Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior
Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations.
Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses.
Participates in on-call rotation.
Quality Improvement/Regulatory Compliance
Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies.
Participates in performance improvement activities to respond to service issues and challenges, and documentation issues
Assists as requested by program senior management team with surveys and requests from regulatory bodies and intermediaries
Performs required chart reviews to ensure quality care is being delivered.
Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance.
Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness.
Participates in professional, voluntary or community service organizations
Monitors resources and utilization of clinical operations including but not limited to labor, pharmacy, medical supplies, equipment and mileage.
Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations
Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care.
Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement.
Working knowledge of VITAS information system (Vx) and the ability to utilize management reports.
Two years successful supervisory experience or equivalent in a health care organization.
Bachelor's degree in Nursing or related field from an accredited college or university or the international equivalent preferred
VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Tuition Reimbursement
- Employee Assistance Program
- Legal Insurance
- Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

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