Referral and Travel Technician

At Houston Methodist, the Endoscopy Technician I (Endo Tech) position, under the direction of a Registered Nurse and/or physician, provides support to the gastroenterology (GI) providers and other members of the healthcare team and is directly involved in patient care before, during and after procedures. This position assists with gastroenterology (GI) endoscopy procedures related to preparation for and assisting with room turnaround activities for procedures, which include cleaning and processing of endoscopes and accessory equipment. The Endo Tech I position is familiar with all endoscopy supplies and other related equipment ensuring that items are ready, available and in good working conditions at all times. Other duties for this position will include department upkeep, as delegated by licensed personnel.
PEOPLE ESSENTIAL FUNCTIONS
Collaborates with all members of the interprofessional care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Communication to promote both work efforts and problem resolution is clear and professional.
Contributes to a positive work environment with the interprofessional care team to achieve optimal department results. Participates in teamwork by responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Makes contributions to the work effort as a whole.
SERVICE ESSENTIAL FUNCTIONS
Prepares room, equipment and supplies to accommodate planned procedures.
Supports the physician with diagnostic or therapeutic endoscopy procedures, pertinent observations, and anticipates the next steps and possible complications of those procedures.
Maintains an orderly work environment that facilitates access to supplies, manuals and other resource information by restocking and cleaning rooms. Independently performs assigned cleaning tasks and documents on checklists.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Utilizes proper use, handling, cleaning, and high-level disinfecting techniques of endoscopes, equipment and accessories. Assists in cleaning room for turnover as needed.
Prepares for the procedure by organizing the work flow, problem-solving, and managing multiple ongoing priorities with minimal supervision.
Promotes quality patient care by handling specimens appropriately and entering patient data accurately.
Supports and upholds established hospital and department policies, procedures, and standards. Reports observed variances in practices to department management.
Contributes towards meeting quality and safety targets on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.
FINANCE ESSENTIAL FUNCTIONS
Uses resources efficiently; does not waste supplies. Assists team members in maintaining inventories. Monitors supplies to maintain par level.
Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Identifies and assumes responsibility of own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Seeks opportunities to expand learning beyond novice competencies with a focus on continual development.
Participates in department projects and shared governance activities.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
One (1) year of patient care experience in a healthcare setting
Previous endoscopy or direct patient care experience preferred
LICENSES AND CERTIFICATIONS - REQUIRED
BLS - Basic Life Support (AHA)
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Possesses basic computer knowledge; operates multiple computer systems to include electronic health record and Microsoft Office software to maintain patient and exam document
Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
Organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components
Demonstrates time management skills
Ability to progress towards independence and exercise judgment in interactions with physicians, interprofessional care team and patients and their families
Demonstrates progressive knowledge and appropriate use of procedure databases such as electronic health record, serving as a resource to physicians, patients, visitors and staff as appropriate
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform Yes
Scrubs Yes
Business professional No
Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL
Travel specifications may vary by department
May require travel within the Houston Metropolitan area No
May require travel outside Houston Metropolitan area No
Company Profile:
Houston Methodist Baytown Hospital brings the expertise and latest technology of Houston Methodist to Baytown and surrounding counties. The skilled and compassionate physicians, nurses and staff provide unsurpassed medical care in a close-to-home, state-of-the-art facility. Houston Methodist Baytown is committed to meeting the needs of its growing community through the ongoing facilities master plan expansion project, which includes a new, expanded emergency department, a five-story patient tower, outpatient center, renovated Cancer Center, neonatal intensive care unit and the addition of technologically advanced operating rooms.
Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.