Medical Records Operations Associate
3 weeks ago
Professional and courteous Front Office Associate with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of administrative tasks to support healthcare delivery. Possesses strong communication skills to interact with patients, healthcare professionals, and administrative staff. Committed to maintaining a patient-centric focus while ensuring the smooth operation of daily clinic activities.
Conduct chart preparations, register new patients, update existing patient records, and verify insurance authorization.
Answer phone calls and assist patients with inquiries, directing calls to the appropriate staff.
Reconcile payments at the end of the day and prepare/upload necessary documents.
Coordinate with medical staff to ensure a smooth patient flow.
Assist with administrative tasks as needed, including generating reports for marketing or patient communication.
Actively engage in cross-training initiatives to acquire proficiency in various clinic functions.
Provide coverage for other clinics as needed, demonstrating adaptability and teamwork.
Collaborate with team members across clinics to maintain a cohesive and supportive work environment.
Embrace opportunities for continuous learning and skill development to enhance overall clinic efficiency.
Proficient use of Athena EHR or a similar Electronic Health Record (EHR) system.
Minimum of 2 years of experience as a front office associate/receptionist in a physician's office or hospital.
Working knowledge of medical terminology and health care insurance.
Working knowledge of MS Office (MS Word, Excel, and Outlook)
The ability to lift and carry moderately heavy items, such as boxes of documents or supplies.
StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.
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