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General Manager, Performance General Manager, Performance
2 months ago
Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, matching 401k, medical, dental, vision, and PTO, along with many other benefits. As the General Manager, you will be responsible for the overall operations, strategy, and growth of the resort. This role requires strong leadership, strategic thinking, and exceptional management skills to ensure the resort's success in delivering exceptional guest experiences, maintaining operational efficiency, and achieving financial goals.
Lead a diverse team of department heads and staff, fostering a collaborative and motivated work environment.
Operations Management:
Oversee all operational departments including front office, housekeeping, food and beverage, spa, recreational facilities, and more.
Ensure smooth day-to-day operations by implementing efficient processes and procedures.
Monitor service quality to maintain the highest standards of guest satisfaction.
Financial Management:
Create and manage the resort's budget, allocating resources appropriately to various departments.
Monitor financial performance, analyze variances, and implement corrective actions as needed.
Facilities Management:
Ensure the maintenance and enhancement of the resort's physical assets, including accommodations, amenities, and common areas.
Regulatory Compliance:
Stay updated on local and national regulations related to the hospitality industry and ensure the resort's compliance.
Maintain health and safety standards for guests and staff.
We focus on delivering personalized, memorable experiences for our associates, guests, and communities.
A proven track record as a successful leader as a hotel or resort General Manager or Managing Director role.
A college degree or a combination of education and experience equivalent to a college degree, preferrably in Hospitality, or Travel & Tourism Management.
The flexibility to adapt to varying shifts, including weekends and holidays.
