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Retail Keyholder

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Elizabeth NJ, United States Under Armour Full time

Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our pursuit of better begins with innovation and with our team's mission of being the best. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
56 per hour
Our Stock Keyholders are responsible for making sure our customers can get the products they need when they need them. This role works with our Teammates to make sure shipments are processed, our shelves are stocked, our pricing is accurate, and our stores are easy to shop.
We count on our Stock Keyholders to:


Ensure our stores are fully stocked and easy to shop
Implement our visual merchandising standards within the store
Oversee markdowns and re-ticketing, stock transfers and damaged goods
Coach, train and support teammates in merchandise handling
Oversee loss prevention, safety, and audit expectations and results
Ensure the store, the sales floor and stockrooms are neat and clean

At least 18 years old
~ 1+ year of retail/stock or freight experience
~ Available to work a flexible schedule - including evenings, weekends, and holidays
~ during each work shift with or without an accommodation


Previous experience in a warehouse or inventory management role (preferably in a retail environment)

Perks & benefits our Full-Time Stock Keyholders receive:


Generous employee discount (50% off full-price items and 30% off sale items)
Medical, dental and vision benefits
Paid time off and holiday pay benefits
The Keyholder, Stock supports the achievement of store sales and KPI targets by maximizing selling potential through ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. This role reports to the Store Manager and is responsible for maintaining all aspects of stockroom standard operating procedures (SOP/Retail Operations Manual) and achieving the brand standards for shipment processing, replenishment, markdowns, merchandising and cycle counts. The Keyholder, Stock role uses expertise and operational experience support to selected teammates.
Sales & Omni


Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity
Execute store operations with particular focus on product flow to/from the sales floor
Maximize sales opportunities by prioritizing merchandise flow to the sales floor; Communicate merchandising opportunities to store leadership

Brand image & Customer Experience


Model the UA service culture and exceed customer expectations according to UA sales model
Ensure adherence to Under Armour's visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor

Retail Operations


Maintain brand productivity standards for shipment process, replenishment, markdowns, merchandising, and cycle counts through company tools and resources
Maintain brand productivity
Maintain SOP/Retail Operations Manual
Operate within UA policies and procedures communicating risk to Store Leadership when necessary
Assume Keyholder, Sales responsibilities in the absence of the role in store
Adhere to Under Armour's dress code and attendance policies
Assist as needed in operations - cash desk/ticketing/merchandising/stock replenishment
Fulfill the working hours as scheduled to Under Armour's attendance policy

Collaborates with teammates to achieve store goals
Accountable for self-development, while seizing growth opportunities to increase performance

Fluency in local language
Proficient in use of computers and other technology
One year working in a sports/ apparel & footwear retail environment
Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends

Ability to handle or relocate products up to 25 lbs/12kgs
Ability to freely access all areas of the store; including the selling floor, stock and register area
Reasonable accommodations may be made for individuals with disabilities to perform the essential functions

Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
Business Unit: Retail Field
Employee Class: Full Time
Employment Type: Hourly
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