Patient Account Coordinator

2 weeks ago

Edina MN, United States Colorado Center For Reproductive Medicine Full time

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. Department: Revenue Cycle Management
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
What You Will Do: The Patient Registration Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Registration Coordinator is the first person to greet the patients and will answer questions or provide general information. Scan insurance cards, picture identification, and prior medical records.
Handle confidential information and patient medical records.
Answer phone calls, take messages, and forward based on urgency.
Mail patient information and education materials.
Monitor incoming faxes and distribute them to appropriate staff/departments.
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
Ensure the building is locked and secured at close of business.
Associates degree or equivalent relevant work experience preferred.
While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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