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Clinical Manager

2 months ago


Saginaw MI, United States The Care Team Home Health & Hospice Full time

The Care Team The care you deserve and the support you need.
The Care Team Home Health is looking for a Full-Time Clinical Manager in Saginaw, MI. We specialize in providing Home Care in the home and facilities. Growth from within through training, supportive leadership, and collaboration with the best of the best in your field
A full benefits package including Health, dental, and vision
Paid Holidays
Flexible spending
Company Paid and optional Life and Long-Term Disability, Short Term Disability
The Clinical Manager ensures that the overall coordination of home health and/or hospice services provided to the patient is delivered according to acceptable standards of practice and all company procedures. The Clinical manager is responsible for assisting the branch director with day-to-day office and staff management related to patient care. This position assists the branch leadership with ongoing education and training of all branch clinicians to ensure understanding of documentation requirements to meet regulatory standards. Provide educational material for family and staff on medical diagnoses, provision of care, and psychosocial aspects of chronic illness and disability, and end of life care.
work with providers, sales, and clinical staff to resolved issues, as appropriate.
Process workflow, coordination notes, and administrative tasks timely.
Back up the intake coordinator to receive and enter referrals from payors, physicians, facilities, and staff; Attach referral paperwork to medical record timely, as needed.
Review patient schedules and approve schedule changes to ensure clinical skills of assigned staff meet patient requirements.
Follow up on orders, as needed, when medical records is unable to retrieve the unsigned order.
Remain up to date on internal information announcements and ensure TCT policies and procedures, critical pathways, standards of care, and practice guidelines are met.
Provide orientation and in-service training to field and office staff to meet patient needs, particularly with documentation standards, track and document education appropriately.
Assist the Branch Director and administrator during any survey, as directed.
Attend and participate in staff meetings and in-services.
Attend and participate in community education functions.
Participate in administrative on-call; support the on-call nurse and provide software management related to processing intake and crucial workflow during off hours.
Conduct continuous quality assessment and performance improvement activities, as assigned.
Assist with the day-to-day supervisor of branch clinical operations.
May assume a position of leadership when the branch director is out of the office; perform supervisory tasks, such as evaluations and counseling, or make hiring and termination recommendations for branch and field staff, as requested.
Responsible for the referral intake and management process to ensure patients receive assessment visits, scheduled and performed timely by TCT policy.
route to medical records to be sent for physician signature.
Ensure that there are existing orders for requested medical supplies.
Review and process all wound score deviations, documenting any action and follow up.
document follow-up action and physician notification.
Scan both the reviewed labs and the fax confirmation page (showing it was sent to physician) to medical records for uploading into the patient chart.
Review the data submitted to ensure accuracy with the POC; Assist with hospice item set data, as requested; May participate in on-call rotation, as needed.
Previous experience in Home Care Home Base (HCHB) is preferred. Advance computer skills are preferred.
Must be organized, detail oriented, and able to manage multiple projects simultaneously.
Must be able to work independently with minimal supervision and possess the ability to communicate effectively, both in orally and in writing.
Must possess a passion for helping patients.
Must understand the issues related to the delivery of home health care and be able to problem-solve effectively.
Ensures compliance with agency policies and procedures regarding operations/processes, including but not limited to those regarding patient care, patient complaints, incidents, safety and emergency management.
Ensures compliance with policies and procedures regarding infection prevention, control, standard precautions, and infection identification reporting.
Graduate of an accredited School of Nursing.
Bachelors Degree in Nursing preferred.
Two years as a Registered Nurse with at least one-year management experience in a home care, hospice or equivalent environment required.
Regulatory requirements:
Must be licensed as a registered nurse (RN) in the state where they currently practice, or in accordance with the board of nursing rules for nurse licensure compact for the state where they currently practice.
Completed health statement acknowledging ability to perform the duties of the position.
TB testing per agency policy; (