Softwareentwickler Full-Stack

com has been rated one of the most admired company in the US, #1 in Innovation and #1 in Customer Service. Additionally, Amazon’s technology business has a history and growing tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS), you have the opportunity to help individuals and businesses take their computing infrastructure and applications into the Cloud. AWS has gained a reputation for innovation with a fast pace release cycle delivering hundreds of features a year, and AWS Support is one of the largest and fastest growing AWS business units. We are a highly technical, innovative organization revolutionizing the way customers engage and seek help from AWS. We will redefine the word “support” and lead the industry with best in class technology.
One of the top 3 reasons customers tell us why they use AWS services (as against other cloud providers) is the world-class Support they receive in maximizing their investments and success. We earn the customer trust by obsessing over their needs for DevOps automation, and by empowering 1000s of Support personnel with effective technology and processes.
As an engineer in this organization, you contribute directly to how customers experience interactions with Amazon and how support engineers resolve highly complex and technical issues for customers. You own projects from inception to delivery, seeking to deliver results in a fast paced environment. Our technology platforms continously change to meet customer needs, lower operational costs and burden, and to innovate. Knowledge of front end technologies like React are desirable.
Design, Develop Software that meets or exceeds customer needs, operational needs
Work with Product Managers, Software Development Manager, UX Designers/Researchers to identify needs
Collaborate with and mentor junior members on the team
You can impact the roadmap of our existing products and contribute to building new features, services and PRFAQs that contribute to improving the customer problem troubleshooting and resolution journey.
Ballista is delivering on the charter of a single pane of glass for troubleshooting experiences used by 6000+ support engineers worldwide in distributed sites. We are a full stack team working primarily on Native AWS technologies, Node JS and React based systems.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)
- Experience programming with at least one software programming language
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.