Senior Product Manager

3 weeks ago


Mountain View CA, United States SmartThings Full time

As a wholly owned subsidiary of Samsung, our corporate offices are based in Minneapolis and the Bay Area.

More than 270 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple, powerful experiences across Samsung’s leading portfolio of phones, TVs, and appliances, and we offer the most versatile smart home experience as an open platform with a rich partner ecosystem. As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable and seamless to use.

Like the smartphone revolution, smart home technology is transforming the way we interact with the world around us. With SmartThings products, we’re reducing global emissions, improving service industries, and creating a safer, smarter planet. Come be a part of the transformation with us Our commitment to diversity, equity, inclusion and belonging is deeply ingrained in our core values, fostering a culture that values,celebrates, and honors the unique perspectives and experiences of every individual. Our workplace mirrors this ethos, offering a versatile hybrid environment that nurtures personal connections and fosters collaborative efforts. Paul area and working with us at our Minneapolis office three days a week, adding your unique touch to our collective journey.
SmartThings is seeking a Senior Product Manager to join the Services team, which is responsible for bringing a variety of innovative B2C,B2B, and B2B2C IoT-enabled services to a wide range of new markets (including Vacation Rentals, Senior Care, Energy, Security/Monitoring and Smart Apartment) as well as strategic go-to-market partnerships. The roadmap and go-to-market strategy you define and lead us to execute will be fundamental to providing a world-class user experience.


As a Senior Product Manager, you’ll work closely with engineering to drive the product development lifecycle for various user-facing products. But you will also work very closely with business development, engaging directly with our multifamily partners and clients to create value for our mutual users, based on current gaps and customer needs. Key areas that you will own include defining roadmaps to bring new products and services to market, defining the pricing strategy for those products and defining the B2B platform requirements for the multifamily vertical.

You should have a product management track record and the technical chops to work closely with engineering, but also the business mindset to identify and create new monetization opportunities in collaboration with business development. You are data driven and get into the details, performing market analyses, usability studies, and examining usage patterns to evolve existing services and propose new features. Work with Business Development to manage strategic/channel partners and continue to refine our go-to-market strategy
Engage directly with strategic partners to define collective use cases and objectives for the partnership, as well as set timelines for bringing integrations to market.
Coordinate and sync product initiatives across different internal teams, executive stakeholders, and business units, by establishing shared vision and getting buy-in.
Monitor and measure success metrics after launch by incorporating feedback into the product development process.
Diversity of thought creates the most creative teams, and we’re passionate about adding new perspectives to the conversation at SmartThings. 5+ years of product management or product marketing experience
~ Experience building products for the Multi-Family Builder/Property Management industry
~ Strong intuition for product interaction design and user experience
~ Experience collaborating on product strategy, maintaining roadmaps, articulating requirements and managing product tradeoffs.
~ Experience operating independently while proactively identifying roadblocks and engaging leaders for assistance.
~ Strong intuition for product interaction, design, and user experience
~ Able to concisely communicate with and influence stakeholders, engineers, partner teams, and executives.
~ A strong desire and ability to add to our culture of diversity, equity, inclusion, and belonging.
~ Strong interests in the Internet of Things, Home Automation and Smart Home products
~ Completed Bachelor’s degree



Past work experience in partner-facing roles
Prior international work experience


We offer an attractive compensation package with comprehensive health benefits, including medical, dental, vision, and mental health; life & disability insurance; All of our employees enjoy unlimited PTO, 12 paid holidays, and a generous parental leave policy (8 weeks fully paid parental leave and 8 more fully paid weeks for childbirth recovery leave).
Eligible employees benefit from our education reimbursement program, and all employees enjoy access to learning resources through O’Reilly.
Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and everyone has frequent opportunities to join forums and groups and participate in ongoing projects.
SmartThings brings your home to life by being the leading open platform for the consumer Internet of Things. Bringing together developers, device makers, and service providers to make the world a smarter place. From a door that knows when to lock itself, to a living room that can get the party started or a sink that can help to call a plumber;



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