Check In Receptionist

4 weeks ago

Altoona PA, United States US Digestive Health Full time
Position: Medical Receptionist

General Summary: Greets, instructs and schedules patients and visitors in an efficient, courteous, and timely manner. Serve a liaison between patient and medical support staff.

Reports to: Patient Care Manager & Administrative Manager Education:

1. High school education or GED.

2. Previous experience with hospital or medical office helpful.

3. Knowledge of medical terminology desirable.

4. Computer skills required.

Physical demands: May require moderate periods of sitting, standing, walking. Ability to work under stress and handle emergency situations. High level of concentration and energy is needed.

Required knowledge and skills: Good verbal communication and organizational skills. Exhibit a caring and compassionate manner. Computer skills required. Flexibility with work schedules. Ability to establish and maintain effective working relationship with patients, employees, and the public.

Principle Duties:

1. Greets patients and visitors in a prompt and courteous and helpful manner.

2. Maintains and updates patient’s personal information which includes address, phone, PCP, emergency numbers and verification of insurance each time patient comes into office. Assist patients with ambulatory needs.

3. Obtains necessary signature on permits and forms.

4. Schedule follow up appointment when necessary.

5. Report problems or irregularities to supervisor.

6. Take messages and provides patient with information.

7. Check patient eligibility in advance of appointment and notify patient of any irregularities.

8. Assist patients with use of self-check in kiosk.

9. Maintain work area and lobby area in a neat and orderly manner.

10. Perform other duties as assigned

11. Attends required meetings.

12. Maintain patient confidentiality following HIPAA guidelines.

13. Support company’s policies, procedures, and practices.

The above statements reflect the general outline considered necessary to describe the principle functions of this job. It shall not be construed as a detailed description of all work requirements of the job.

Job Type: Full-time

Benefits:
* 401(k)
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Uniform allowance
* Vision insurance
Healthcare setting:
* Medical office
Medical specialties:
* Gastroenterology
Schedule:
* Day shift
* Monday to Friday
* No weekends

Experience:
* Medical office: 1 year (Preferred)
* Medical terminology: 1 year (Preferred)

Work Location: In person

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