Medical Director
3 weeks ago
About Crossover Health
Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. Weve built an entirely new category of primary care providing one simple place to go for trusted carein person, online, anytime. We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spending, and deliver an unrivaled experience for employees near and far.
The Medical Director is a critical member of the Practice Leadership triad (which includes the Practice Director and Account Manager), engaged in defining the overall clinical strategy and direction of care, as well as guiding the overall health services strategy with leadership teams. The position provides national practice-level medical oversight and leadership expertise to ensure Crossover achieves the quadruple aim -- 1) decreased spend, 2) increased quality, 3) improved patient/member engagement, and 4) strong employee/provider engagement.
The role is responsible for leading a complex, busy, integrated care practice and ensuring a long-term, thoughtful health strategy is in place from both a systems and population health perspective.
Leads the development and implementation of total population health and well-being strategies in partnership with the Client and Triad leaders.
Partners with the Practice leader to work as part of an effective clinical dyad, focusing on establishing and achieving account goals, growth targets, operating performance, financial metrics, and overall practice outcomes.
Serves as an advisor to client benefits leaders on employee health, performance, and productivity management.
Conducts regular clinic reviews to ensure the region/market is achieving overall clinic performance, including quality, clinical, and financial goals.
Provides direct patient care and models the key Crossover Health attributes of servant leadership.
Ensures adherence to privacy, compliance, and quality programs and policies.
Partners to drive product/service innovation, including new health technologies.
Hires, coaches, and develops care team leaders: physicians, optometrists, behavioral health, health coaches, and physical medicine. Assists in onboarding and training new team leaders. Oversees physician leaders within a clinic in executing secondary health strategies, including the design, development, delivery and continuous optimization of secondary health capabilities.
Board certification in primary care (internal medicine, family practice, and/or pediatrics)
Minimum of 5 years management experience of a multi-speciality, interdisciplinary, and high performance clinic
Experience with and demonstrated successful leadership of disease management and/or population health programs
Experience with, and deep knowledge of digital health as a category and devices, technology, and apps, specifically as they relate to integration with primary care
Strong grasp of healthcare data science
Demonstrated management, organizational and interpersonal skills with a flexible personality and high tolerance for ambiguity during high growth
Occasional travel within region/market and leadership meetings 10-20% of the time.
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