Client Service Agent-Home Based

2 weeks ago

Bozeman MT, United States Best Buy Full time

As a Geek Squad Services Agent, you’ll perform technology services, both in customers’ home and in your local store. You’ll perform basic home theater delivery and installation services in homes as well as repairs following Geek Squad’s standard operating procedures (SOP). You’ll also assess, test and perform repairs on computers in the store.
Build relationships with customers by providing and fulfilling recommendations regarding product, service, content (including membership)
Manage inventory and vehicle maintenance in partnership with other Agents, process paperwork and payment, and provide feedback and training opportunities
Travel to customers’ homes to perform basic delivery and installation
Ability to acquire and maintain any state or local licensing, as required, to perform job effectively
~ Ability to lift 75 pounds with or without reasonable accommodation, up to 150 pounds as part of a team, and between 150 – 250 pounds as part of a team and/or with support tools such as harnesses or lifts
~3 months delivery or installation or computer troubleshooting experience
~3 months of customer service experience

6 months of consumer electronics delivery, installation, integration and troubleshooting experience

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Physical and mental well-being support
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Best Buy is an equal opportunity employer.
Application deadline: PIQ1 PandoLogic. Category:Installation & Maintenance, Keywords:Electrical Appliance Service Technician, Location:Bozeman, MT-59718

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