Care Team Manager

3 weeks ago

Modesto CA, United States Backstretch Consulting Full time

We're pioneering a transformation in the American healthcare system through proactive community engagement at the grassroots level. Our goal is to forge social connections, enhance clinical outcomes, and lower healthcare expenses for our patients.
To learn more about our innovative solutions and how we're simplifying healthcare, visit our website at
*As the ClinNEXUS Community *Lead Care Manager*, you will make an *impact daily* on people’s lives through a social connection that is not happening in the current healthcare system.
This is a *hands-on role*, which involves *advocating* for patients, *facilitating access* to healthcare, housing, and social services, and employing telehealth for expanded reach. Your focus on patient engagement and education, along with your deep cultural competence, ensures care is delivered respectfully and effectively. By navigating complex healthcare systems and honoring diverse beliefs and values, you'll help improve health outcomes for all patients. This multifaceted position offers an opportunity to *make a tangible impact* in addressing healthcare disparities and promoting holistic well-being.
*Ability to *foster relationships*, prioritizing patient-centered care, education, and organizational engagement.
* Foster strong relationships with the *at-risk population* in their environment.
* Create individualized care plans and *support patients* to comprehend care plans and instructions, motivating them to *actively engage* in their health journey. Diligently monitors services to ensure *adherence to care plan goals*.
* Continuously assesses the needs of patients, identifying social determinants of health and recommending appropriate follow-up and community connections.
* Coordinates patient care, *conducting home visits* and offering culturally sensitive support for effective medical care and behavioral change within the team.
* Assists patients in accessing resources, including appointment scheduling and navigating program applications.
* *Fosters positive relationships* with team members, patients, providers, and community representatives to enhance teamwork and service excellence.
* Provides exceptional service to all stakeholders, ensuring culturally and appropriate care, attending meetings as necessary, and upholding established policies and procedures while also undertaking additional duties and projects as assigned.
*The ability to *work independently* with minimal supervision, coupled with *excellent verbal and written communication* (in English), negotiation, and relationship-building skills, is essential.
* The role entails *independent travel* for home visits; Proficiency in utilizing computer and software, along with Microsoft Office proficiency, is required for administrative tasks, research, and professional networking.
* Effective interaction with community agencies, patients, and clinical personnel is imperative.
*Adequate hearing and clear speech for in-person or telephone communication. Vision suitable for reading various documents, including memos, screens, and forms.
* Experience working in a healthcare setting is preferred, but *not required* as training will be provided - it is all about empathy here.
* *Familiarity *with the local community with lived experiences where services are rendered is preferred.
* Bilingual in Spanish, Hmong or Punjabi is a strong plus.
* If so - please apply asap as we are interviewing immediately. Job Type: Full-time
Monday to Friday

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