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Property Manager

4 months ago

Moorhead MN, United States Thies & Talle Full time

Property Manager

Maintenance

Full-time

Thies & Talle Management, Inc., a leading property management company with nearly forty years of experience in the multi-housing industry, has an opening for a Full-time Property Manager to oversee our affordable apartment community located in Moorhead, MN. Duties include leasing, rent collections, resident relations, and management of day-to-day operations. Customer service, sales, organizational, and administrative skills and experience required. The Property Manager is responsible for the leasing of rental units, the collection of rent, and the authorization of various payments necessary to run the facility. Supervises staff to ensure smooth, efficient, and profitable operation of the site. Responds to concerns and requests of residents of the community.

Personally inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property.
Sets appointments, shows apartments, certifies potential residents and maintains a high percentage of occupancy.
Screens applicants according to company policies and procedures. Reviews applications with Regional Property Manager.
Performs primary Property Manager duties using computer system. Manage processing of applications to ensure rapid turnover of vacant apartments while following selection criteria. Ensure new residents are properly moved in apartments including completing move-in inspection form before turning over keys.
Ensures departing residents are properly moved out and all paperwork is completed including final account statements and collections packets.
Supervises apartment community staff including performance management, discipline, timekeeping, and payroll.
Communicates frequently with Regional Property Manager on vital needs of the community.
Enforces lease and other government rules and regulations, including Fair Housing laws, building safety, health codes, and local ordinances.
Arranges for painters, carpet cleaners, and resident caretakers and maintenance staff to prepare units for new residents.
Ensures that all reports including traffic and availability reports, compliance, file inspection, and lease renewal and delinquency are complete and filed timely.
Resolve day-to-day resident problems and concerns including maintenance, parking, rent or other charges, safety and security.
Communicates important information to residents with well-written notices written in a positive manner.
Plans events and meetings with residents to develop a positive sense of community.
Audit and enter all invoices for payment. Inspects all units every six months. Sends follow-up notices to residents and arranges for re-inspection and follow-up.
Documents lease violations and follows-up with residents.
Handles emergency situations including crime and fire alarms.
Understands, follows, and stays current on all information in Operations Manual to ensure that property is in compliance with company policies.
Acts as a liaison between residents and community services.
Helps residents and applicants with their paperwork.
Notifies residents of important events.
Coordinates resident functions.
Completes reference forms for current or former residents.
Filing of documentation in resident files.
Work with the Police Department to help site meet requirements of Crime Free Multi-Housing program.
The Property Manager position has supervisor responsibilities for property site staff including the leasing specialist, caretaker and maintenance staff. This involves enforcing policies in Operations Resource Center and Employee Handbook and other work rules and policies, coaching regarding employees for performance issues, and delegating. The Property Manager reports to the Regional Property Manager.


Knowledge of computers and office equipment is necessary. Training and/or experience with subsidized housing is preferred. Language Skills: Ability to read, analyze, and complete documentation required by city, county, state or federal agencies. Must be able to communicate through speaking, listening, and writing effectively with residents and outside agencies.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure. Accounting and/or bookkeeping skills are a plus.

Skill in establishing and maintaining positive relationships with diverse residents, applicants and staff.

Regular attendance, reliability, and punctuality are needed to be available to meet with applicants, current residents, and outside vendors during regularly scheduled office hours. The success of the property and maintaining resident satisfaction and filling apartments requires staff to be available at the convenience of applicants and residents. Most buildings or apartment communities managed by Management have small staffs and employees must be able to assist other employees in job duties and be available to respond to occasional property or tenant emergencies.

The employee will come in contact with applicants, residents and former residents from diverse religious, cultural and economic backgrounds, including persons with special needs, where communications may pose challenges that will require additional efforts and patience.
The employee must also be able to spend significant time in front of a computer screen and to work for a considerable period of time a day with a computer.

REASONABLE ACCOMMODATIONS: Management will provide reasonable accommodations to qualified applicants and employees with disabilities in connection with its application process, modifications or adjustments to the work environment, and modifications or adjustments that allow a disabled individual to have equal benefits and privileges of employment as are enjoyed by other similarly situated individuals without disabilities, unless doing so would cause undue hardship.

EQUIPMENT AND TOOLS USED: Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of computer, typewriter, copy machine, phone and answering service, pager, and other general office equipment.